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Forum Discussion
Android app defaults apps to preview files
I've noticed that the Android App (Android 12) appears to ignore the default app configured in it and always opens text files and images in Dropbox and not my preferred app, I've tried removing/reset...
I used to use Dropbox Android i'd guess at least a 100 times a day.
I'd use it for photoshop files ,music files, FTP files, Password file manager's, PowerPoint files, spreadsheet files, pdf files.
Then you had to go in and set everything to offline order to get something to sync. So I started using third party utilities to Force Dropbox to sync Files instead of just linking files. And that worked for a while.
Now apparently there's no way to turn off this preview that breaks 100% of the functionality!
So I'm left to wonder what's the deal ...what's the point of android Dropbox?
Seriously, can someone from Dropbox Corporate or PRcome in here and explain the rationale for the current state of the broken… 100% useless Android Dropbox?
- Jay
Dropbox Staff
Hi brett t., thanks for bringing this to our attention.
Could you clarify exactly what you're referring to regarding the previews, and how it's affecting the workflow with these third party apps?
Any other info or screenshots would be helpful.
Our corporate homepage is universal throughout the company. And can be updated at any time. Simply opening it from dropbox causes it to be previewed and unrendered in Dropbox. This happens with so many files. We were using dropsync but that quit working on the latest Beta Samsung oneui (s22+).
Same thing happens with spreadsheets, powerpoints, and pdfs. Dropbox gets in the way of opening those files - let alone saving them back after updated.- Walter
Hi all, thanks for your reports so far.
I just wanted to mention that the team is aware of this issue and are currently investigating.
We'll let you know more as soon as we have an update.
I have an app on my tablet (A La Mode) that displays .abc music files. In Dropbox, I have the default app for this kind of file set to A La Mode. Previously, I could just tap an .abc file in Dropbox and it would automatically open the A La Mode app on my tablet. Now, Dropbox tries to preview the file, which it can't do. I now have to tap the 3 dots to the right of the file and select "Open With". What's the point of having the ability to set a default app in Dropbox if you still have to select "open with"?
