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Forum Discussion
Access Online Files with PC App
My Dropbox app for PC is not showing the files in the Home section of my Dropbox online page. I can view only the files in the Dropbox folder on my computer. How can I view the online files with th...
Hmm, if they don't appear in the All files page, then they are not actually saved to your account, I'm afraid.
Could they be files you opened from links your wife might have shared with you?
Can you search for them through the search bar at the top right corner of the page, to see if you can locate them?
The files appeared only in the Home section, not in All Files. They were PDF files, so no incompatible characters. They were uploaded to my account by my wife before she opened her own account, where they now reside.
Hannah
Dropbox Staff
Dropbox StaffHmm, if they don't appear in the All files page, then they are not actually saved to your account, I'm afraid.
Could they be files you opened from links your wife might have shared with you?
Can you search for them through the search bar at the top right corner of the page, to see if you can locate them?
Since our last exchange I opened my account page from my wife's computer and again saw the files only in the Home section. Now when I open my account page from my computer the files are gone. I don't know how to explain how that happened, but I suppose the situation has resolved itself since my wife's files are on her computer.
Thanks for your patient help.
- Hannah
Not a problem at all, I'm happy to see that it's all resolved now. 🙂
If you need anything else, make sure to let us know.
Have a wonderful weekend!
