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one_thing65452's avatar
one_thing65452
Explorer | Level 4
3 months ago

Failed to apply for producer status

Hello, my App has linked to 500 users, but the application for producer status has failed twice in a row, and I have not received any reason for the failure, not even an email. Why is this?

Production
  • iNeil's avatar
    iNeil
    Icon for Dropbox Engineer rankDropbox Engineer
    3 months ago

    Hello there,

     

    Thank you for reaching out regarding your production request. Please create an API ticket related to the production request and the API app name using the following link:

     

    https://www.dropbox.com/developers/contact

     

    Once we receive the ticket, we will review the case in our internal logs.

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