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anjali_cloudlock's avatar
anjali_cloudlock
New member | Level 2
4 years ago

Download error coming in for malwares

Hi, Sometimes we are also not able to download malware files which we upload for our product. We are getting following error 409 Conflict b'{"error_summary": "path/restricted_content/...", "...
anjali_cloudlock's avatar
anjali_cloudlock
New member | Level 2
4 years ago
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Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
4 years ago
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No, unfortunately the API does not offer an option to bypass that error.

  • anjali_cloudlock's avatar
    anjali_cloudlock
    New member | Level 2
    4 years ago
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    Hi,
    Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
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      It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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Dropbox Developer & API","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":810,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-17T11:11:15.615-07:00"},"subscriptionsCount":232,"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:101000041/category:101007/category:English/community:mxpez29397board:101000042/"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 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malwares","id":"message:547523","revisionNum":2,"repliesCount":5,"author":{"__ref":"User:user:1477988"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000042"},"conversation":{"__ref":"Conversation:conversation:547523"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:547523"},"body@stripHtml({\"truncateLength\":200})":" \n \n \n Hi, Sometimes we are also not able to download malware files which we upload for our product. We are getting following error \n 409 Conflict b'{\"error_summary\": \"path/restricted_content/...\", \"...","body@stringLength":"765","rawBody":"
\n
\n
\n

Hi, Sometimes we are also not able to download malware files which we upload for our product.
We are getting following error

\n

409 Conflict b'{\"error_summary\": \"path/restricted_content/...\", \"error\": {\".tag\": \"path\", \"path\": {\".tag\": \"restricted_content\"}}}'

\n

Api  used is: https://content.dropboxapi.com/2/files/download

\n
\n
\n
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No, unfortunately the API does not offer an option to bypass that error.

","body@stringLength":"79","rawBody":"

No, unfortunately the API does not offer an option to bypass that error.

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Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

","body@stringLength":"156","rawBody":"

Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

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Hi,
Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).

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Hi,
Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).

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It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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