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New member | Level 2

4 years ago

Download error coming in for malwares

Hi, Sometimes we are also not able to download malware files which we upload for our product. We are getting following error 409 Conflict b'{"error_summary": "path/restricted_content/...", "...

Developers

anjali_cloudlock

New member | Level 2

4 years ago

Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

Greg-DB

Dropbox Staff

4 years ago

No, unfortunately the API does not offer an option to bypass that error.

anjali_cloudlock
New member | Level 2
4 years ago
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Hi,
Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).
- Greg-DB
  Dropbox Staff
  4 years ago
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  It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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Dropbox Developer & API","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":810,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-14T14:12:40.275-07:00"},"subscriptionsCount":231,"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:101000041/category:101007/category:English/community:mxpez29397board:101000042/"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 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malwares","id":"message:547523","revisionNum":2,"repliesCount":5,"author":{"__ref":"User:user:1477988"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000042"},"conversation":{"__ref":"Conversation:conversation:547523"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:547523"},"body@stripHtml({\"truncateLength\":200})":" \n \n \n Hi, Sometimes we are also not able to download malware files which we upload for our product. We are getting following error \n 409 Conflict b'{\"error_summary\": \"path/restricted_content/...\", \"...","body@stringLength":"765","rawBody":"

Hi, Sometimes we are also not able to download malware files which we upload for our product.
We are getting following error

409 Conflict b'{\"error_summary\": \"path/restricted_content/...\", \"error\": {\".tag\": \"path\", \"path\": {\".tag\": \"restricted_content\"}}}'

Api used is: https://content.dropboxapi.com/2/files/download

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No, unfortunately the API does not offer an option to bypass that error.

","body@stringLength":"79","rawBody":"

No, unfortunately the API does not offer an option to bypass that error.

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Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

","body@stringLength":"156","rawBody":"

Hi,
Is there any work around to Bypass this restriction or acknowledge and continue download, since this affects the key feature of our product.

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Hi,
Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).

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Hi,
Please let us know why suddenly it started giving this restricted error. We started seeing this error from 9:50 PM Monday 27th September (IST).

It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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It sounds like the file(s) you're referring to were not marked restricted prior to that time.

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