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Forum Discussion
Webhook Notifications Not Being Recieved
Hello, I am trying to implement webhooks, but I am encountering some issues. As you can see I have 1 developer user added, and I have also managed to get my site enabled. I used Generate A...
Greg-DB
Dropbox Staff
Dropbox StaffIt looks like you do have your webhook URI registered successfully, and webhook notifications appear to be working properly on our side right now.
There are a few ways for this to fail like this though. Please check:
- Make sure you're making changes in the account linked to the app.
- Since this is an app folder app, make sure you're making changes in the special app folder (at /Apps/<app folder name>).
- Make sure the webhook notification is following the code path you expect in your handler. (Try adding some logging at each step just to make sure.)
There are a few ways for this to fail like this though. Please check:
- Make sure you're making changes in the account linked to the app.
- Since this is an app folder app, make sure you're making changes in the special app folder (at /Apps/<app folder name>).
- Make sure the webhook notification is following the code path you expect in your handler. (Try adding some logging at each step just to make sure.)
On point 1 I am making the changes in the correct account. I am also doing it in the folder. I don't think the post is even getting run though, which is why I'm a little confused, espsecially since it runs when i make a POST request manually. Theoretically, it should send a POST if I create or alter a file in the folder right?
ok so i have verified that dropbox doesn't seem to be making any sort of HTTP request to the page. I added a log that runs if any request is made, but it isn't even being run. Does the URI need to be HTTPS or something, because I don't see any other reason it shouldn't be sending any data.
- Greg-DBYes, you should be receiving a webhook POST notification when you create or alter a file in the app folder in a linked account.
The URI doesn't need to be HTTPS. HTTP is allowed.
We'll have to investigate this for your app and account specifically. Please open an API ticket from the affected account so we can look into it:
https://www.dropbox.com/developers/contact
Thanks in advance!
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