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Pixel Clear's avatar
Pixel Clear
New member | Level 2
3 months ago

The system account was not connected for offline access error when connecting Dropbox OAuth 2 Moodle

I was trying to connect Dropbox to the Moodle LMS. When I try to connect to a system account icon, I get this error.   The system account was not connected for offline access   I have added the A...
API
moodle
OAuth2 services
Здравко's avatar
Здравко
Legendary | Level 20
3 months ago

Hi Pixel Clear,

One thing is certain - your issue is not directly related to Dropbox API, since the error is not coming from Dropbox API. Contact your middle stage environment provider for further info and if needed that provider will contact Dropbox with additional details.

Good luck.

  • Pixel Clear's avatar
    Pixel Clear
    New member | Level 2
    3 months ago

    Hi Здравко,

     

    Thanks for the quick reply. I asked from Namecheap that hosts my server and they said they are not blocking anything coming from Dropbox. 

     

    I used HTTP protocols. I added the API key ID and secret and also below links I got from Dropbox documentation and applied them to Moodle settings

     

    service base url
    https://api.dropboxapi.com

     

    authorization_endpoint
    https://www.dropbox.com/oauth2/authorize

     

    token_endpoint
    https://api.dropboxapi.com/oauth2/token

     

    userinfo_endpoint
    https://api.dropboxapi.com/2/openid/userinfo

     

    Please let me know if these API endpoints are correct

     

    Thanks.

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      3 months ago

      API endpoints are correct, but it's another story what are you doing with them! Maybe something is wrong with what you do. I though that what you showed comes from other provider and my previous advice was in this context, but since you're doing all calls, clarify what exactly are you doing.

      Take a look here, as an example, and see what are differences with what you do.

      Hope this gives direction.

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