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Forum Discussion
The check API always returns Internal_error
https://api.dropboxapi.com/2/files/copy_batch/check always returns `Internal_error` for me.
The documentation says `This should happen very rarely`.
Is it something on my end?
- Thanks! I see you're running a filesUploadSessionFinishBatch job, but are trying to check it using filesCopyBatchCheck. For filesUploadSessionFinishBatch jobs, you should use filesUploadSessionFinishBatchCheck to check it:
https://dropbox.github.io/dropbox-sdk-js/Dropbox.html#filesUploadSessionFinishBatchCheck__anchor
- Greg-DB
Dropbox Staff
To clarify, are you seeing this consistently for a particular job ID, or for multiple different job IDs?
Once you get `internal_error` for a particular job ID, you should stop checking the job status, as it won't change for that job ID. The `internal_error` failure should be considered permanent, so you need to try to re-run the copy_batch operation itself.
If you're getting this consistently across multiple jobs, please share the code you're using, as well as a few sample job IDs, so we can look into it for you.I'm using Javascript SDK.
dbx.filesUploadSessionStart({ close: close, contents: toUpload }).then((response) => { this.entries.push({ cursor: { session_id: response.session_id, offset: 0 }, "commit": { 'path': this.path + '/' + toUpload.name, 'mode': 'add', 'mute': false } }) resolve(response); });I run it twice, for exmple. First time close is `false`, the second one is `true`.
And I call `/upload_session/finish_batch`:
dbx.filesUploadSessionFinishBatch({ 'entries': this.entries}).then((response) => { ... });And I call `check` with `async_job_id`:
dbx.filesCopyBatchCheck({ 'async_job_id': async_job_id })Frist time it returns `in progress`, second time it returns `Internal_error`
- Greg-DBThanks! I see you're running a filesUploadSessionFinishBatch job, but are trying to check it using filesCopyBatchCheck. For filesUploadSessionFinishBatch jobs, you should use filesUploadSessionFinishBatchCheck to check it:
https://dropbox.github.io/dropbox-sdk-js/Dropbox.html#filesUploadSessionFinishBatchCheck__anchor
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