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mhnakhuda's avatar
mhnakhuda
New member | Level 2
5 years ago

ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)

Hi everyone, I am getting the following error:  C:\Python36\Dartfish\Scripts\python.exe C:/Workspace/COC-Dartfish/Dartfish/Dropbox_Download.py SBL Traceback (most recent call last): File "C:\...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    That shouldn't be the issue here. The files_download_to_file method does allow you to download files from shared folders. Also, the error you're getting indicates an issue establishing the secure TLS connection with the Dropbox API servers, which occurs before the Dropbox API itself validates the call or its parameters anyway.

mhnakhuda's avatar
mhnakhuda
New member | Level 2

Hi Greg,

I am doing some research on my own on the side, the folder that i want to access is a shared folder, does that make any difference? Could that be the reason why I am not able to access the file?

 

Thanks and Regards,

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
5 years ago

That shouldn't be the issue here. The files_download_to_file method does allow you to download files from shared folders. Also, the error you're getting indicates an issue establishing the secure TLS connection with the Dropbox API servers, which occurs before the Dropbox API itself validates the call or its parameters anyway.

  • mhnakhuda's avatar
    mhnakhuda
    New member | Level 2
    5 years ago

    This is really confusing now, so I am able to download these files manually, meaning going onto Dropbox from the browser and accessing the file and downloading them. However, I can't do it using python. 

    I have tried everything, with VPN, without VPN, etc etc. Is there a way for me to manually add the certificate somehow for the handshake to happen?

      • mhnakhuda's avatar
        mhnakhuda
        New member | Level 2
        5 years ago

        Hi Greg, 

        There seems to be some firewall or some other permissions that were placed on the laptop by work, which caused us this issue. I tested the exact same program on my own personal laptop and it did the job that it was supposed to do. 

         

         

        Thank you for your assistance, I truly appreciate your help. Have a great weekend. 

        MN

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