We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

prashant siya's avatar
prashant siya
Explorer | Level 4
4 years ago

sometime file upload issue using JavaScript SDK

Hello sir,

I am using file upload SDK since 5 years in website https://shop.geekdesign.biz. but last few months when I upload some files using SDK some time Dropbox upload API through *lookup_failed/not_found* error. so please let me know is any think issue our side or change in API call.

upload file using this API:
https://www.dropbox.com/developers/documentation/http/documentation#files-upload_session-finish

API response :
{"error":{"error_summary":"lookup_failed/not_found/.","error":{".tag":"lookup_failed","lookup_failed":{".tag":"not_found"}}},"response":{},"status":409}

    • watzen's avatar
      watzen
      New member | Level 2

      We're seeing the same issue with API as of today.

  • dmarell's avatar
    dmarell
    Explorer | Level 3

    We're seeing the same errors today. Some calls work and some gives 409 "lookup_failed/not_found/..".
    Nothing has changed in our end.

    • GeekDesign's avatar
      GeekDesign
      Explorer | Level 4

      Hi, this is the owner of geek site. The issue did not appear in the last few months, but rather last 24 hours. Maybe something changed in the dropbox side?

       

      Tnx.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the additional reports and information! The team is currently investigating.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,877 PostsLatest Activity: 12 months ago
326 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!