You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Didstopia
5 years agoExplorer | Level 4
Search endpoint returning 500 internal server error
This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors.
Sometimes it works for quite a while, but sometimes it keeps erroring fo...
- 5 years ago
This should be resolved now. Please let us know if you're still seeing any issues. Thanks!
Greg-DB
Dropbox Staff
Thanks for the information!
Greg-DB
5 years agoDropbox Staff
This should be resolved now. Please let us know if you're still seeing any issues. Thanks!
- Didstopia5 years agoExplorer | Level 4
The errors actually "magically" went away about 24+ hours after reporting it.
Can you give any details as to what was wrong and if anything was actually fixed?I'm also wondering if it was caused by the legacy permissions/scopes, which I migrated to the new system, so if this was actually what fixed it, but just rolled out slowly/took a day to apply?
- Greg-DB5 years agoDropbox Staff
Thanks for confirming! This was an issue with the search backend that the engineering team worked to resolve. This wasn't related to the scopes migration.
- jenkinspps4 years agoNew member | Level 2
Is it possible that this issue has happened again?
My nightly script began failing on the 8th of December with error 500 Internal Server Error when accessing https://api.dropboxapi.com/2/files/search.
The same script has been running successfully for months.
Thanks in advance for any information or advice.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,883 PostsLatest Activity: 15 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!