You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Didstopia's avatar
Didstopia
Explorer | Level 4
5 years ago

Search endpoint returning 500 internal server error

This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors. Sometimes it works for quite a while, but sometimes it keeps erroring fo...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    This should be resolved now. Please let us know if you're still seeing any issues. Thanks!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for the report! We're looking into it. I'll follow up here once I have an update on this.

  • Didstopia's avatar
    Didstopia
    Explorer | Level 4
    5 years ago

    Just in case this information is useful, there are about 50 users every day, using about 10-20k API calls total.

    The issue might be worse the more API calls there are, but this is purely a guess and nothing more.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Thanks for the information!

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        This should be resolved now. Please let us know if you're still seeing any issues. Thanks!

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,915 PostsLatest Activity: 4 hours ago
333 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!