You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ramnath
7 years agoNew member | Level 2
RETRY EXCEPTION in API V2
Initially, i have used dropbox core api v1, now i'm using api v2. api v2 is working nicely. but today i'm facing the issue in file download.
Exception:
com.dropbox.core.RetryException
root cause
javax.servlet.ServletException: com.dropbox.core.RetryException: org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:916) org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:845) org.apache.jsp.Decrypt3_jsp._jspService(Decrypt3_jsp.java:203) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:731) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) javax.servlet.http.HttpServlet.service(HttpServlet.java:731) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
root cause
com.dropbox.core.RetryException: com.dropbox.core.DbxRequestUtil.unexpectedStatus(DbxRequestUtil.java:305) com.dropbox.core.v2.DbxRawClientV2$2.execute(DbxRawClientV2.java:164) com.dropbox.core.v2.DbxRawClientV2$2.execute(DbxRawClientV2.java:139) com.dropbox.core.v2.DbxRawClientV2.executeRetriable(DbxRawClientV2.java:252) com.dropbox.core.v2.DbxRawClientV2.downloadStyle(DbxRawClientV2.java:139) com.dropbox.core.v2.files.DbxUserFilesRequests.download(DbxUserFilesRequests.java:264) com.dropbox.core.v2.files.DownloadBuilder.start(DownloadBuilder.java:73) com.dropbox.core.v2.DbxDownloadStyleBuilder.download(DbxDownloadStyleBuilder.java:165) org.apache.jsp.Decrypt3_jsp._jspService(Decrypt3_jsp.java:161) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:731) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) javax.servlet.http.HttpServlet.service(HttpServlet.java:731) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
Kindly help me out to sort this issue.
- Greg-DBDropbox Staff
A RetryException can be raised for a variety of reasons. In any case though, when your app receives one, it should just retry the API call as documented.
If you're unexpectedly/persistently getting this when you don't think you should be though, please share the details, e.g., the steps to reproduce the issue, so we can look into it.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,882 PostsLatest Activity: 18 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!