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Forum Discussion
Ratelimit
Hi, I currently have a basic plan, I am using the dropbox api, in which I have an application that in its flow of use makes these requests:
1) refreshes the access token
2) looks for the metadata of a folder
3) downloads a file
4) after modifying the downloaded file it uploads it to dropbox
but after some time of use I get a message of "Ratelimit: Retrying", I would like to know if there is any limit of use of the Api per plan? and what plan I could choose to avoid this problem? thanks.
- Greg-DB
Dropbox Staff
The Dropbox API has a general rate limiting system that applies to all account types; there isn't a plan available for purchase that would circumvent that system. Apps should be written to handle these rate limit responses automatically. Also note that not all responses with a 429 or 503 status code indicate explicit rate limiting, but in any case that you get a response with 429 or 503 status code the best practice is to retry the request, respecting the Retry-After header if given in the response, or using an exponential back-off, if not. I recommend referring to the error documentation and Error Handling Guide for more information.
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