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mansi2821's avatar
mansi2821
Explorer | Level 4
3 years ago

paper document download unspported error

hy 

 

i have paper doc in my dropbox account and when i try to download those documents using dropboxClient.Files.DownloadAsync()

i am facing error 

 

System.AggregateException: One or more errors occurred. ---> Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at InfinniumDropBoxConsumer.Business.InfinniumDropBoxConsumer.DownloadFile(DocumentDetailFromConnector documentDetail, Boolean dataInsight, DateTime modifiedDate, Int32 retry)
---> (Inner Exception #0) Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext(); Request Id: eda9da2f079140abbcf8c81f907debd9<---

 

is there a way i can download these documents 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    As discussed in the other thread, for non-downloadable files like this, you should use the "export" functionality instead. In the .NET SDK, that's available as ExportAsync.

    • mansi2821's avatar
      mansi2821
      Explorer | Level 4

      can i also export google imported files with same method

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Yes, you would use the export functionality to download any items with files with exportInfo.exportAs set, such as Google docs.

         

        The Dropbox API unfortunately doesn't offer the ability to list or read comments on Dropbox Paper docs, but I'll pass this along as a feature request.

         

        There isn't a separate call for downloading images/attachments. Anything in the Paper doc will be included in the exported data itself.

         

        The /2/paper/docs/download endpoint is an endpoint for downloading legacy Paper docs, that is, Paper docs that are not in the Dropbox filesystem. You can find more information here. For .paper files in the filesystem, you should use the export functionality as discussed above.

    • mansi2821's avatar
      mansi2821
      Explorer | Level 4

       

      1. how can i download comments of the paper document when i download html it does not give me comments 

       

      2. can i get some zip file or something where i can get all the images and attached documents of that paper document 

      if not how can i get images and other attachments from this html or paper file

       

      and also there is this endpoint available 

      https://api.dropboxapi.com/2/paper/docs/download

       so can't you download paper docs with this endpoint