You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
m-mansour
5 years agoExplorer | Level 3
My Dropbox API connection stopped responding to my apps hosted on Multiple Servers
For couple of days we found that our dropbox API connection (dropbox app with folder access) stopped working with below error generated:
System.Net.Http.HttpRequestException: An error occur...
- 5 years ago
Thanks for following up. I'm glad to hear this is working for you again.
The Dropbox API wouldn't block access like this. If the Dropbox API rejects a call, it returns an explicit error message, not a network block.
It sound like there was a networking issue preventing your server from reaching the Dropbox API servers. This could have occurred anywhere along the network, so I can't say off hand where the issue was. If you do see this again, let us know and we'll investigate on our side.
Greg-DB
Dropbox Staff
Thanks for following up. I'm glad to hear this is working for you again.
The Dropbox API wouldn't block access like this. If the Dropbox API rejects a call, it returns an explicit error message, not a network block.
It sound like there was a networking issue preventing your server from reaching the Dropbox API servers. This could have occurred anywhere along the network, so I can't say off hand where the issue was. If you do see this again, let us know and we'll investigate on our side.
m-mansour
5 years agoExplorer | Level 3
Thanks for the quick reply,
I'm not sure either but will see if this happened again and will try to get more details about it (hope it doesn't happen again).
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,920 PostsLatest Activity: 3 hours ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!