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Forum Discussion
Missing Apps folder for some users on our Dropbox team
Some users within our organization do not seem to have an Apps folder created for them within their user folder. Our dropbox application relies on this location as a common repository of files that a...
Greg-DB
Dropbox Staff
Dropbox StaffThe "Apps" (which is a localized name) folder is a folder for containing "app folders" and is automatically created in a user's Dropbox folder by Dropbox the first time that user connects an app with the "app folder" access type.
There are a few reasons it may not exist at "/Apps" in any given account at any given time:
- the user never connected an app with the app folder access type
- the user's account is/was set to a different language and so instead has a folder named with a translation of "Apps"
- the user moved, renamed, or deleted the Apps folder
Thank you for the suggestions for why this folder might not be present for some of our users. We will do some more research with the affected users to see if we can verify the primary cause.
In cases where the folder is missing is there any way to regenerate the folder? Connecting another app (or possibly disconnecting/reconnecting our app) to see if that perhaps regenerates it?
- Greg-DB
Yes, connecting any app with the app folder access type would create the "Apps" folder (or translated version of it), if it doesn't already exist in the account, whether or not the user's account had one before.
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