We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Joe W.25's avatar
Joe W.25
Explorer | Level 4
3 years ago

Maestral Encounters Ongoing Error Pausing Syncing

The Maestral client started receiving an error from the Dropbox API that seems to be incorrect (it's not using V1 of the API). This error pops up regularly and pauses the sync engine. When resumed, s...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

Thanks for reporting this. Yes, we're currently looking into this. I'll reply here once I have any news.

Joe W.25's avatar
Joe W.25
Explorer | Level 4
3 years ago
Thank you for your reply and update. I and many other users look forward to a resolution!
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for reporting this issue. This issue is now fixed and should be working properly. Please let us know if you're still seeing any issues.

     

    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

    • Joe W.25's avatar
      Joe W.25
      Explorer | Level 4
      3 years ago

      Thank you. I haven't seen the issue in a few days, so that's a good sign to the resolution working. Appreciate your promptness in getting it fixed.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,877 PostsLatest Activity: 12 months ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content