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Forum Discussion
ramonpoca
8 years agoExplorer | Level 4
listFolder with includeMediaInfo not listing all available files
We have a problem while integrating the v2 iOS API on our photography App. If we call listFolder for the root folder with includeMediaInfo set to yes, fewer results are returned (e.g. recently ba...
Greg-DB
Dropbox Staff
When using includeMediaInfo, there can be a delay on results being returned while the media information is prepared.
They will get listed once the information is available, but this can take a variable amount of time, especially if there are many files or a lot of activity in the account.
They will get listed once the information is available, but this can take a variable amount of time, especially if there are many files or a lot of activity in the account.
Individual IT S
8 years agoHelpful | Level 5
"variable amount of time"
is that minutes or hours?
I've tested on 2 accounts with basically no activity.
is that minutes or hours?
I've tested on 2 accounts with basically no activity.
- Greg-DB8 years agoDropbox StaffFor most users most of the time, it's on the scale of seconds or minutes, but it can be longer sometimes, on the scale of hours.
In some cases, backend issues on our side can also slow this down.- Individual IT S8 years agoHelpful | Level 5just tested again. Files that were placed into the folder yesterday 'server_modified' => string '2017-06-09T16:48:56Z' are still now showing up with "include_media_info" => true but all is fine if setting "include_media_info" => false
- De L.18 years agoCollaborator | Level 9
I have the exact same issue here with files not showing up after a hour or more. However, I also have this problem with the folders that contain the media files.
If I create a new folder on Dropbox, the folder will immediately show up when I do a /listFolder call with includeMediaInfo on the parent folder. However, when I upload a media file to the new folder, the folder suddenly disappears from the reponse when doing the same API call.
That is a little bit strange, as the folder itself will never have any media information... I hope that this is a bug and not the expected behavior! I would like to see the folder entries at all time when doing a includeMediaInfo call.
Furthermore, it would be nice to list the files via the /listFolder call as well even if the don't have the media information yet. I would expect to have the same kind of FileMetadata response as when doing a /get_metadata on an entry that doesn't have the media info yet. By the way, what does the pending attribute actually do in the MediaInfo object? Isn't that supposed to be set and used in this case?
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