You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Francisco D.'s avatar
Francisco D.
New member | Level 1
9 years ago

Is it possible to create active users in a business account?

Hi there, I am using the Business API to create users in an account. I see in the documentation that we can enable/disable the email invitation by sending the flag in the payload. https://www.drop...
API
Francisco D.'s avatar
Francisco D.
New member | Level 1
9 years ago

Hi Leah,

Thanks again for your reply. Actually my users are trying to login in DropBox using their SSO accounts.

When they try to login from there they are getting the error "You aren't a member of this team. Please reach out to your admin for help.". Also, in DropBox activity I see this error message
"SSO Login Failed: SAML Response contained an unauthorized user.". The user who is trying to authenticate through SSO(SAML) has the "invited" status.

Do you have any idea of what we are missing here?

Thanks in advance,
Francisco.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,919 PostsLatest Activity: 23 days ago
334 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!