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Forum Discussion
If the cursor is too long, list_folder_continue api always encounter 504 timeout
Hi,
We've designed an app and found that if we create more than 5000 team folders under team root (eg. 1st level folder). The cursor returned by list folder api (eg. https://api.dropboxapi.com/2/fi...
Greg-DB
Dropbox Staff
Dropbox StaffThanks for the report. It looks this error may be related to the large number of files and/or a large amount of file activity in the affected account. That can vary over time due to account activity and other such factors though. We'll look into it.
You may be able to workaround this issue by setting a smaller limit and/or setting recursive:false on /2/files/list_folder (though that may require updating your implementation accordingly), if you aren't doing so already.
Hi，Greg
We've tried to create 6000 folders under a team folder under team space root (eg./team_folder1/folder1,......,/team_folder1/folder6000). In this case, we can use list_folder and list_folder_continue api to list until the end within seconds.
But if all the 6000 folders are created under team space root, then it will takes long and 504 timeout. I guess the problem is not totally with large amount of files, but with 1st level team space folder.
We've attempted adding "limit" parameter, but it still timeout, and we can't set recursive to false, since we want to list all the folders with 1 api. If we do so, then 6000 folders would require 6000 api.
Is there any other way to solve the large number team folders performance issue?
Thank you,
Best regards,
Ethan Fang
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