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Explorer | Level 3

7 years ago

Solved

Getting null while using get_metadata?

Hi I am trying to get metadata using "include_media_info" at https://api.dropboxapi.com/2/files/get_metadata of the file on dropbox. For the most files it is giving me correct metadata i.e. heigh...

API

Greg-DB

8 years ago

I'm glad to hear you sorted this out already. Yes, you can directly access those fields like that, no regex necessary.

For anyone else looking for this, here's that sample cleaned up:

import dropbox

dbx = dropbox.Dropbox("<ACCESS_TOKEN>")

myDir = dbx.files_list_folder("")
for item in myDir.entries:
    if isinstance(item, dropbox.files.FileMetadata):
        name = item.name
        fileID = item.id
        fileHash = item.content_hash
        print(name, fileID, fileHash)

DBX_Robert

Dropbox Staff

7 years ago

When the media_info field is null in the response, is it random, meaning that sometimes media_info is returned for a specific file, and sometimes it is not for that same file? Or is it always a consiste file (or set of files) that never return media info?

gauravsc
Explorer | Level 3
7 years ago
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It is not random. For that specific file, it is never returned.
- Greg-DB
  Dropbox Staff
  7 years ago
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  Report
  Thanks for following up. The media information is a "best effort" process, so we can't guarantee that the system will be able to process every file.
  
  It sounds like there is something about this file in particular that is preventing the system from processing it properly. I know you mentioned you can't share a URL of it here, but if you're able to share it privately we can try to take a look at what the issue is. I can't promise we'd be able to support it, but you can share it privately by opening an API ticket. (Please don't share it if it is at all sensitive though of course.)

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get_metadata?","id":"message:312195","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:772347"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000014"},"conversation":{"__ref":"Conversation:conversation:312195"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:312195"},"body@stripHtml({\"truncateLength\":200})":" Hi I am trying to get metadata using \"include_media_info\" at https://api.dropboxapi.com/2/files/get_metadata of the file on dropbox. For the most files it is giving me correct metadata i.e. heigh...","body@stringLength":"581","rawBody":"

I am trying to get metadata using \"include_media_info\" at

https://api.dropboxapi.com/2/files/get_metadata

of the file on dropbox. For the most files it is giving me correct metadata i.e. height and width. But there is some cases where i am getting null even if file type is jpeg. Are there any restrictions on size or dimentions for images/videos for which metadata can be or cannot be generated? Unfortunately i am unable to share url of that image here. The size of that image on disk is 25 MB and is 800 * 600.

","kudosSumWeight":0,"postTime":"2018-11-20T07:04:19.904-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:API","text":"API","time":"2018-07-17T23:13:20.038-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:312195_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1928},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I am trying to get metadata using \"include_media_info\" at

https://api.dropboxapi.com/2/files/get_metadata

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Rich R., as you can see in his screenshot (and is my case as well) the Dropbox desktop client automatically uploads and shares all screenshots taken with CMD+Shift+4. If you take lots of screenshort after a short time you end up with hundreds or thousands of individual links. About the only way I can think of getting rid of them en masse is if you delete all the screenshots from Dropbox then the links would probably disappear. My issue is that I don't want to delete all my screenshots, I just don't want them shared anymore.

\n\n

Possible resolution: Would moving the screenshots (like creating an \"archive\" folder within the screenshots folder and moving them in there) git rid of the links or do the links follow the files wherever they move within Dropbox? Time to experiment. It would resolve 99% of my issue, but, still, the easiest way would be simple multi-select checkboxes on that page.

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\n\n

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It is not random. For that specific file, it is never returned.

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It is not random. For that specific file, it is never returned.

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Thanks for following up. The media information is a \"best effort\" process, so we can't guarantee that the system will be able to process every file.

It sounds like there is something about this file in particular that is preventing the system from processing it properly. I know you mentioned you can't share a URL of it here, but if you're able to share it privately we can try to take a look at what the issue is. I can't promise we'd be able to support it, but you can share it privately by opening an API ticket. (Please don't share it if it is at all sensitive though of course.)

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Thanks for following up. The media information is a \"best effort\" process, so we can't guarantee that the system will be able to process every file.

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