We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

tranvu's avatar
tranvu
Explorer | Level 4
2 years ago

error not showing at embed

Hi, I have an error displaying the embedded part, although I have followed the instructions correctly, but when I show the 1MB pdf file link, it can be displayed, but the pdf link is over 9mb but it doesn't show up.
Hope to get help, thank you.

It used to work fine before, but it's only been there for a few days

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey tranvu, thanks for joining our Community here.

     

    Would you mind giving us a bit more info on the issue you're facing?

     

    What are you trying to accomplish? Does this have to do with previewing this PDF file?

     

    And if so, where? On the Dropbox website or mobile app?

     

    If you can send us some clarifications and also a screenshot of the error you mention, that would be really helpful.

     

    Thanks!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the screenshots, tranvu.

         

        Just to be clear, are you using the Dropbox API in order to embed the preview of the file to your website, or are you possibly trying to force a shared link to preview?

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,876 PostsLatest Activity: 6 hours ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!