You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dst's avatar
dst
Explorer | Level 3
4 years ago

Error (5xx) - with a specific cursor in list_folder_continue

Hi, recently we encountered an issue when sending list_folder_continue request to the dropbox server. The api is normal in most of cases , however, there is a case with a specific cursor would caused...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

Could you open an API ticket with a few sample 'X-Dropbox-Request-Id' response header values for these 5xx errors? That should help us investigate. Thanks in advance!

dst's avatar
dst
Explorer | Level 3
2 years ago

Hi Greg-DB ,

I know this issue is long time ago. Since there is another customer stuck in this issue, I would like to ask the if there is any finding since I opened the API ticket?

Thank you.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    dst Thanks for the note. We'll follow up with you in your support ticket shortly.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,911 PostsLatest Activity: 9 hours ago
333 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!