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dst's avatar
dst
Explorer | Level 3
4 years ago

Error (5xx) - with a specific cursor in list_folder_continue

Hi, recently we encountered an issue when sending list_folder_continue request to the dropbox server. The api is normal in most of cases , however, there is a case with a specific cursor would caused...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Could you open an API ticket with a few sample 'X-Dropbox-Request-Id' response header values for these 5xx errors? That should help us investigate. Thanks in advance!

  • dst's avatar
    dst
    Explorer | Level 3
    3 years ago

    I've submit the messages with the 'X-Dropbox-Request-Id' response header values through the link.

     

    If there is anything else needed, please let me know. Thank you for the help.

  • dst's avatar
    dst
    Explorer | Level 3
    2 years ago

    Hi Greg-DB ,

    I know this issue is long time ago. Since there is another customer stuck in this issue, I would like to ask the if there is any finding since I opened the API ticket?

    Thank you.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      dst Thanks for the note. We'll follow up with you in your support ticket shortly.

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