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Forum Discussion
bambaba12
10 months agoExplorer | Level 4
ECONNRESET while downloading shared file as a stream
Hello, when I try to download a shared file using API , the socket closes at the 10th minute, and I receive an 'ECONNRESET' error. Without using the API, I was able to download for an hour. And after...
- 10 months ago
We've increased the /2/sharing/get_shared_link_file endpoint timeout. For downloads that will take a long time, please use Range requests to retrieve the entire file across multiple requests as described in my previous message.
Greg-DB
10 months agoDropbox Staff
Thanks for the report! It looks like the /2/sharing/get_shared_link_file endpoint is configured with a 10 minute timeout. I'll ask the team to look into whether we can increase that.
As a workaround, whether you're using this /2/sharing/get_shared_link_file endpoint or are downloading from the shared link directly, you can use "Range" requests to download a portion of the file at a time.
So if you need to perform these downloads over periods of time longer than the relevant timeout, please use multiple requests lasting no longer than the timeout, to download a piece of the file per request, and then re-assemble the file.
For example, here's a sample of what it would look like in curl:
curl -v -X POST https://content.dropboxapi.com/2/sharing/get_shared_link_file \
--header 'Authorization: Bearer ACCESS_TOKEN' \
--header 'Dropbox-API-Arg: {"url":"SHARED_LINK"}' \
--header 'Range: bytes=0-10'
That would download just the first 11 bytes of the file at the shared link. You can modify the byte range to download any piece of a file, such as to continue downloading the next portion of a file.
- Greg-DB10 months agoDropbox Staff
We've increased the /2/sharing/get_shared_link_file endpoint timeout. For downloads that will take a long time, please use Range requests to retrieve the entire file across multiple requests as described in my previous message.
- bambaba1210 months agoExplorer | Level 4
Thank you. Yes, as you suggested, I started using range, and this has been more effective
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