You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
namiqismayil
6 years agoHelpful | Level 5
Dropbox file chooser inside Outlook Add-in
I have been trying to you use Dropbox Chooser to get the file destination from Outlook Add-in. It works fine on Desktop, but when I run the application through Outlook Mobile (on android) app, it lau...
Walter
Dropbox Staff
Hello namiqismayil - welcome to our Community!
In regards to your query now, could you clarify if you're developing your own application and share a screenshot of the screen where you're stumbling upon?
Thanks for your response!
PS: Feel free to include any additional information you feel might help.
namiqismayil
6 years agoHelpful | Level 5
Walter,
Here is the screenshot from the add-in and after it launches the browser. after it launches the browser page, I get this "cannot communicate with the https://..." and when I pick a destination and click Choose nothing happens.
So I am comparing it to One Drive picker, which stays inside the Add-in Application. I am wondering if I get communication error because outlook app and this browser page lost a connection.
So is it possible to load it inside the Add-in in Outlook mobile app?
If not, how can I keep the communication going and return to the app after picking the destination?
- Walter6 years agoDropbox Staff
Thanks for the additional information namiqismayil - it's most appreciated.
Note that I moved your post under a more appropriate section of our Community so the right people get on it and help with your inquiry.
Let us know if you have anything to add in the meantime!
- Greg-DB6 years agoDropbox Staff
namiqismayil The Dropbox Chooser is only designed and supported for running in standard browser environments, so unfortunately it won't work in Outlook Add-ins like this. I'll pass this along as a feature request for support for this, but I can't promise if or when that might be implemented.
- namiqismayil6 years agoHelpful | Level 5
Hi Greg,
Thank you for your reply.
I came up with this rather interesting scenario. I was working on the same project but haven't done dropbox specific work past couple days.
Today I clicked the Dropbox Chooser button and expected it to launch the browser window again but instead, it loaded everything inside the add-in page.
Now I wanted to double-check with you to see if there has been a software update to support this feature and whether it is safe for production.
Thanks
- Greg-DB6 years agoDropbox Staff
namiqismayil No, I don't have any updates on this. Dropbox hasn't changed the officially supported environments for the Chooser. I can't speak to what may have changed in Outlook itself though.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,918 PostsLatest Activity: 2 days ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!