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Forum Discussion
Dropbox download api is not working
Dropbox download is not working, we are getting this error message 'service unavailable' with error code 503.. what is the alternative of this API. Api endpoint: https://content.dropboxapi.co...
Greg-DB
Dropbox Staff
Dropbox StaffThanks for the report! I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:
- the name and version of the platform and SDK/library you are using, if any
- the steps to reproduce the issue, including the relevant code snippet(s)
- the full text of the error/any output
Thanks for reply!
1. we are using php 5.6 and using dropbox apis with guzzle (php package)
2. the steps to reproduce issues, guzzle requests are given below:
(a) get file listing by using api files/list_folder get file id from response
Dropbox api url:
https://dropbox.github.io/dropbox-api-v2-explorer/#files_list_folder
Our Code
$response = $this->request->post('https://api.dropboxapi.com/2/files/list_folder',
['json' => [
"path" => parent_id
"limit" => limit,
]]);
(b) get preview url from this api response sharing/get_file_metadata
Dropbox api url:
https://dropbox.github.io/dropbox-api-v2-explorer/#sharing_get_file_metadata
Our Code
$response = $this->request->post('https://api.dropboxapi.com/2/sharing/get_file_metadata', ['json' => [
'file' => 'file_id',
]]);
(c) call another api sharing/get_shared_link_file
Dropbox api url:
https://dropbox.github.io/dropbox-api-v2-explorer/#sharing_get_shared_link_file
Our Code
$response = $this->request->post('https://content.dropboxapi.com/2/sharing/get_shared_link_file');
3. after calling above api(c) we getting the error
Error:503
- Greg-DB
Thanks! That's helpful. We'll look into it.
Note that if you just want to download the file though, and you are already connected to the account and have the file ID or path, you don't need to use /2/sharing/get_file_metadata and /2/sharing/get_file_metadata.
Once you know the file ID or path (from the /2/files/list_folder result), you can then call /2/files/download to download the file.
Thanks!
yes, its working. But we are unable to download shared files by calling https://dropbox.github.io/dropbox-api-v2-explorer/#files_download api. getting error
{
"error_summary": "path/not_found/",
"error": {
".tag": "path",
"path": {
".tag": "not_found"
} } }
- Greg-DB
You should be able to download a file from a connected Dropbox account using /2/files/download the same way regardless of whether or not the file is in a shared folder. E.g., you should pass in the 'path_lower' or 'id' value for the file you want as the "path" parameter.
What exactly are you passing in when you get this unexpected error, and where did you get the value?
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