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awangg's avatar
awangg
New member | Level 2
5 years ago

Dropbox Chooser JS Component Returning "null"

Hello!

 

I started using Dropbox's Chooser in one of my webapps a couple days ago. It worked like a charm, but since around 24 hours ago, it seems to return null for any file I select (usually pdfs) instead of the direct download link, as it did originally. In particular, the component doesn't seem to be working on its own website:

 

Is this an issue that is known at the moment? When can we expect a fix, if the Chooser is still supported.

Thanks for your time, and in advance for any answer!

  • Thanks for the report! We're looking into it.

     

    Have you been trying this with a "Get Started with Dropbox.pdf" file? It looks like there's a configuration issue with that file that is preventing it from being selected in the Chooser, but let me know if you're also seeing this with other files. Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! We're looking into it.

     

    Have you been trying this with a "Get Started with Dropbox.pdf" file? It looks like there's a configuration issue with that file that is preventing it from being selected in the Chooser, but let me know if you're also seeing this with other files. Thanks!

    • awangg's avatar
      awangg
      New member | Level 2
      Thanks for the response! Looks like in my poor excuse for testing I only tried the “Getting Started w Dropbox” file, others are working great.
      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for confirming that! We'll work on getting that fixed up for that file.

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