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Dropbox authentication error with UpdraftPlus from Wordpress
I have been using the Remote Storage option from within the UpdraftPlus plugin in Wordpress to keep backups on my dropbox account for several years. After moving my website to a new provider, the upl...
Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.
Rich
Super User II
Super User IIYou'll need to contact the developers of UpdraftPlus for assistance with this. Dropbox provides the API for third-party app access to Dropbox, but it's up to the developers that create those apps to support them. Dropbox cannot support third-party apps.
The problem is an error that Dropbox returns as a result of a curl_exec call.
I am only using the basic functionality of UpdraftPlus. There is no support provided for non-paying customers. I guess I am out of luck then and have to give up using Dropbox for this feature?
- Greg-DB
Dropbox Staff
miago The 'BadRequestException' seems to indicate you're getting a 400 error from the Dropbox API. Are you able to print out the response body itself? It generally should contain a more useful error message. Or, please let me know if the response body is actually empty. Thanks!
Thanks Greg for the hint!
Indeed, a 400 error is returned. I called $response = curl_exec($handle); and then printed $response.
This is what I got:
HTTP/1.1 400 Bad Request content-length: 0 connection: close
Not sure what this means. Does it help?
Btw: I also installed on a separate part of the webserver a clearn wordpress install with the same plugin. The error persisted. This tells me the issue is either with Dropbox (something wrong with my account?) or with my host (some configuration error?).
But no idea how to proceed from here...
- Greg-DB
Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.
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