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Forum Discussion
Dropbox API error with 500
Greetings, I am encountering the following error while calling the Dropbox API: InternalServerError('6c7329b49922471380831b2b3f2fb49c', 500, '{"error": "The server has either erred or is inca...
Yes, that error indicates an issue with the value passed to as_user. The as_user method requires a team member ID, not an email address. You can get team member IDs from team_members_get_info_v2 or team_members_list_v2 and team_members_list_continue_v2, for example.
Greg-DB
Dropbox Staff
Dropbox StaffUpdate: we confirmed this is related to sending an incorrect root for the account; in some cases the server would return a 500 instead of the expected 422 error. We've fixed that so it should be returning the proper 422 now. Please refer to the "Path Root Header Modes" documentation for information on that.
Thank you for the response.
Here is the code we are currently using to call the API:
self.dbx = dropbox.DropboxTeam(self.app_token).as_user(some_id) root_namespace_id = self.dbx.users_get_current_account().root_info.root_namespace_id result = self.dbx.files_list_folder(path)
When calling self.dbx.users_get_current_account(), we encounter the following error:
dropbox.exceptions.InternalServerError: InternalServerError('5fe3180d6a9a4c64a0e319c78f7693a7', 500, '')
Could you explain this issue? And if possible, please provide the correct method to call this.
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