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dropbox API call upload limits! confirming some things and feedback
EDIT2 (2021): I posted a follow up question as a reply here. Seeking clarification around the different API limits between different types of Dropbox account and the very confusing plans comparison ...
Hi all
I know this is a very old thread but just wanted to update it as I came across is when I performed a search.
Dropbox has now increased in API limits to 1 Billion calls on it's business teams.
https://www.dropbox.com/business/plans-comparison
This should be more than enough to get all your data into Dropbox as fast as possible.
Greg-DB
Dropbox Staff
Dropbox StaffThanks for writing this up! We appreciate the time and detail.
Yes, while the Dropbox API has a general rate limiting system (meant to prevent abuse), you're correct that (some) Business plans additionally have a 25k per team per month API limit on upload calls. This does not apply to any individual plans. It only applies to certain Business plans, because the quote and pricing works differently for those, and anyone interested in Business plans can talk to sales about the different options in order to find one that fits their needs.
And yes, since this is based on the number of calls, and not chunk/file size, you can optimize this, balanced with efficiency, as you described.
Since this depends on the Business plan, it is documented in the plan comparison here:
https://www.dropbox.com/business/plans-comparison
There's also information here about the migration for old plans:
https://www.dropbox.com/help/business/new-plans
We don't have a list of these apps available to see which are affected, but when the team admin or member is prompted to decide whether or not to connect an app to their account, the app authorization page will show a warning if the app would consume the upload API call limit. If it doesn't show the warning, it will not consume it.
If you're interested in a potential partnership, you can contact the business development team here:
https://www.dropbox.com/contact_bizdev
Anyway, thanks so much for the detailed feedback! I can't tell you how to market your app of course, nor can I speak on behalf of Dropbox management, but I'll pass this along to the team as requests for more documentation, and a change to how this is implemented.
Is there a way to tell through the DropBox web interface, either from the regular content browser or the admin console, how much of your upload API quota has been consumed? If not, any other way? Reason being we'd like to use Duplicati backup but received the warning you refer to above.
I'm a little irked that once again an "unlimited" offer turns out on closer inspection to have limits lurking beneath the surface, but that's obviously beyond your control.
- Greg-DB
CatalystCSLtd Team admins can check their team's current upload API usage here:
https://www.dropbox.com/team/admin/billing/manage
Note that if the team is currently on an unlimited plan, that number will not be updated.
- @Greg K. many thanks for the tip. I think we might be on an unlimited plan after all then, as it's still showing 0%. I'm not sure why it would show a limit if there isn't one in place, but I can live with that.
That "link" gives a 404 incidentally but it's fairly obvious how to get to where you mean. Thanks again.
The_CaptainHi all
I know this is a very old thread but just wanted to update it as I came across is when I performed a search.
Dropbox has now increased in API limits to 1 Billion calls on it's business teams.
https://www.dropbox.com/business/plans-comparison
This should be more than enough to get all your data into Dropbox as fast as possible.
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