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Forum Discussion
Checkbook App Dropbox Backup Error
I have been using the Checkbook+ app on my iPhone for approximately 3 years now. I tried to backup my data to Dropbox last night and received an error message “expired access token”. I do not want to...
Rich
Super User II
Super User II
Jesecourt wrote:
I have been using the Checkbook+ app on my iPhone for approximately 3 years now. I tried to backup my data to Dropbox last night and received an error message “expired access token”.
You'll need to reconnect the app to your Dropbox account. Unfortunately that isn't something we can help with as that's a process that's done within the Checkbook+ app itself. You'll want to reach out to the support group for the app.
- Unfortunately, I haven’t been able to find any support help for the app. The email address given to report issues is no longer in service.
- Greg-DB
Dropbox Staff
I'm sorry to hear about the issues you're having with this third party app, as well the trouble contacting the makers of the app. For reference, it sounds like the app is not handling short-lived access tokens properly. This is something that the third party app would need to be updated to handle. If the developers of this app are having any trouble with the Dropbox API itself, they can reach out to Dropbox developer support directly with the relevant technical details.
- Unfortunately it looks as though they have not updated this version of the app in several years. I’m really not sure where to go at this point.
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