You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

harshap's avatar
harshap
Helpful | Level 6
6 years ago

Can't add URL to webhook URI.

I am not able to add "https://www.tarrison.com:8443/webhook/dropbox" to webhook section in dropbox application and one popup shows up and say "There was a problem completing this request." on other h...
  • Greg-DB's avatar
    6 years ago

    Thanks for the report! It looks like we may be having trouble connecting to your webhook URI with your TLS configuration. We'll look into it. 

    As a few potential workarounds, can you try:

  • Greg-DB's avatar
    Greg-DB
    6 years ago

    The reported error would be: "unable to get local issuer certificate". Trying directly in curl looks like:

    $ curl -v "https://www.tarrison.com:8443/webhook/dropbox?challenge=6TV4oooNb9AnHM5vEK6qQw_yXE1dNNWQrcau-UY_YO8"
    *   Trying 35.182.122.11...
    * Connected to www.tarrison.com (35.182.122.11) port 8443 (#0)
    * found 148 certificates in /etc/ssl/certs/ca-certificates.crt
    * found 594 certificates in /etc/ssl/certs
    * ALPN, offering http/1.1
    * SSL connection using TLS1.2 / ECDHE_RSA_AES_128_GCM_SHA256
    * server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none
    * Closing connection 0
    curl: (60) server certificate verification failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none
    More details here: http://curl.haxx.se/docs/sslcerts.html
    
    curl performs SSL certificate verification by default, using a "bundle"
     of Certificate Authority (CA) public keys (CA certs). If the default
     bundle file isn't adequate, you can specify an alternate file
     using the --cacert option.
    If this HTTPS server uses a certificate signed by a CA represented in
     the bundle, the certificate verification probably failed due to a
     problem with the certificate (it might be expired, or the name might
     not match the domain name in the URL).
    If you'd like to turn off curl's verification of the certificate, use
     the -k (or --insecure) option.

    That seems to indicate an issue with the certificate or chain your server is being served with. The SSL Labs test does indicate some certificate/chain issues, so I recommend resolving those, or switching to a different certificate entirely.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,919 PostsLatest Activity: 15 hours ago
334 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!