You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Sheeja
7 months agoExplorer | Level 3
Can we access/upload files to a shared folder that's outside my root folder programmatically
We have a requirement , where I have access to a shared folder which is placed outside of my root foler. I need to programmatically access/upload files/create sub folders inside this shared folder . ...
- 7 months ago
Hi Sheeja,
You cannot access something that is outside your root folder in any way either programmatically or not. Probably something confuses you. Any data should be available in your account folder tree before you be able to do anything there. Outside your root means either data stay inaccessible to you or not mounted/copied in your account.
Sheeja wrote:...We could access folders inside my root folder using the accesstoken+secret token combination generated by the App. ...
Keep in mind that if your account is team account and with shared space, by default you have access only to your member folder and nothing outside! To be able get access to your root space and to all nested team folders/spaces there, you need to explicitly change your namespace - i.e. to change the default home namespace to root namespace. You can see if your home and root namespaces are different and which one is the root namespace using /2/users/get_current_account or equivalent SDK method (focus on root_info in the result). You may need to set the root with value of HTTP header Dropbox-Api-Path-Root or equivalent SDK method.
Hope this helps.
Здравко
Legendary | Level 20
Hi Sheeja,
You cannot access something that is outside your root folder in any way either programmatically or not. Probably something confuses you. Any data should be available in your account folder tree before you be able to do anything there. Outside your root means either data stay inaccessible to you or not mounted/copied in your account.
Sheeja wrote:...We could access folders inside my root folder using the accesstoken+secret token combination generated by the App. ...
Keep in mind that if your account is team account and with shared space, by default you have access only to your member folder and nothing outside! To be able get access to your root space and to all nested team folders/spaces there, you need to explicitly change your namespace - i.e. to change the default home namespace to root namespace. You can see if your home and root namespaces are different and which one is the root namespace using /2/users/get_current_account or equivalent SDK method (focus on root_info in the result). You may need to set the root with value of HTTP header Dropbox-Api-Path-Root or equivalent SDK method.
Hope this helps.
Sheeja
7 months agoExplorer | Level 3
Thanks for the repky Здравко. Let me give you more context around this usecase. We have a customer Gracehill. They want us to create dropbox folders and preform operations like upload/download files . They have provided us with access to their account . My login username is Shameer and I have used this method to programmatically access contents inside this root folder. But Gracehill wants us to do these API operation in another shared folder: Chargebee Sandbox. Our code only picks the data inside my root folder and not anything outside this. Could you please suggest a solution
- Здравко7 months agoLegendary | Level 20
Sheeja, I don't know what more I can say. Did you try what I said above? As far as I can follow your questions, you haven't even give a try. 🤷 That's the way! If something confuses you, clarify your question.
For additional info take a look here.
By the way stop saying that you accessed only your root folder. The folder "Shameer R" is NOT your root folder! What you do is confusing yourself. 😁
- Greg-DB7 months agoDropbox Staff
Sheeja Здравко is correct; by default, API calls to the Dropbox API operate in the "member folder" of the connected account, not the "team space". That means that by default, the contents of the team space will not be found.
You can configure API calls to operate in the "team space" instead though, in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header. You can find information on how to use this in the Team Files Guide.- Sheeja7 months agoExplorer | Level 3Thanks Greg-DB and Здравко .I got it now . Sorry about the confusion earlier. My replies to the original message wasn't getting reflected earlier and hence I tried to post them again couple more times. Thanks a lot for the support
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,910 PostsLatest Activity: 3 days agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!