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Forum Discussion

DR123's avatar
DR123
Explorer | Level 4
3 years ago

Backup Guard permissions error

Hello, I've tried searching the community for Backup Guard and haven't seen anything, so I apologize if this has come up before.   I've spent a couple of days going back and forth with a represen...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

It sounds like you’re experiencing an issue with a third party application. Please reach out to the support organization for that app for help. If the developers of this app are having any trouble with the Dropbox API itself, they can reach out to Dropbox developer support directly with the relevant technical details.

DR123's avatar
DR123
Explorer | Level 4
3 years ago

I thought that was clear in my original message... I was working with a rep from the developer of the plugin about this issue for a few days this week, and that's what he told me - that it's a problem on Dropbox's end.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Please have them contact us directly with the details of the issue then. (The status code itself isn't sufficient.) Thanks!

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