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juliangoacher's avatar
juliangoacher
New member | Level 2
6 years ago

API webhook not being called

I have a Dropbox app setup to call a webhook URL to issue update notifications. This was all working until a few days ago but has now stopped working. As far as I can tell everything is setup correctly:

* The app is registered with my account using OAuth;

* I can access files in the app folder for my account over the API when I manually initiate an update;

* I've tried removing and reregistering the webhook URL - the challenge request is received and accepted, but the same URL never receives any notifications when files are updated in the app folder.

Any ideas what the problem could be?

  • So, this was because of an error in the webhook handler. The error didn't happen when I tested the webhook directly, and I could only see the error in the app dashboard when I rechecked it 20 minutes ago. Problem is fixed now!

  • juliangoacher's avatar
    juliangoacher
    New member | Level 2

    So, this was because of an error in the webhook handler. The error didn't happen when I tested the webhook directly, and I could only see the error in the app dashboard when I rechecked it 20 minutes ago. Problem is fixed now!

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