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Forum Discussion
Android Dropbox Chooser returns "Permanent failure" all of the sudden
We've used Dropbox SDK for 2 years now and everything worked smoothly. We also use Dropbox Choose to open images into our application. Today suddently we receive a 'Permanent failure' message for every image selected from a Dropbox folder to be opened. Are they any updates that impact the current implementation?
Thank you.
- Walter
Dropbox Staff
Hey there keeble_bogdan - sorry to hear about this.
Could you please share a screenshot of the error and more information about the setup and configuration you're using as well as steps to do this?
Hello Walter,
Thank you for your prompt reply. Here's a video reproducing the issue:
DbxChooser mChooser = new DbxChooser(getString(R.string.DROPBOX_APP_KEY));
mChooser.forResultType(DbxChooser.ResultType.FILE_CONTENT).launch(mActivity, mActivity.DBX_CHOOSER_REQUEST);
We use Dropbox Chooser to open an image from user's Dropbox account in our application for further processing. We reproduced this on a Google Pixel 2 (Android 9.0) and on a Samsung S6 (Android 7.0), Dropbox version 116.2.4 and 120.2.2.
Please let me know if you need anything else on my behalf.
Thank you.
- Walter
Thanks for the additional information keeble_bogdan - much appreciated.
I have reached out via email to the address you use for your forum's profile so we can take a further look into this with all of our tools available.
Take a look at your email's inbox for my message and we'll take it from there.
Thanks again and talk to you soon via email.
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