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Forum Discussion
Cici cici
4 months agoExplorer | Level 3
Activation failure
Recently, I can't obtain "access token" through this url (https://api.dropbox.com/oauth2/token) so that I've been unable to activate the cloud.
The device's curl always shows : * Resolving timed out after 5009 milliseconds. But my network status is normal.
Please tell me how to analyze. Thank u very much.
- iNeilDropbox Engineer
Hello Cici cici,
I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:
- the name and version number of the platform and SDK/library you are using, if any
- the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
- the full text of any error or unexpected output
Alternatively, you can open an API ticket with the above information using the following link:
- Cici ciciExplorer | Level 3
Hi iNeil.
Thank you so much for your assistance. I only used the api to get the token and authenticate, without using any sdk/ library, and now I can finally get the 'AC token 'after extending the curl timeout, but at the same time when i want to get other informations by (
), there are many error codes such as: 400, 404, 0, Failure writing output to destination...
- iNeilDropbox EngineerHello Cici cici,
Would you be able to provide the full cURL command that you are using while executing the 2/users/get_space_usage endpoint?
I have tested the 2/users/get_space_usage endpoint, and I'm unable to replicate the issue. Please test the conditions using the following cURL command for the 2/users/get_space_usage endpoint.curl -v -X POST https://api.dropboxapi.com/2/users/get_space_usage \ --header 'Authorization: Bearer YOUR_ACCESS_TOKEN' \ --header 'Content-Type: application/json' \ --data 'null'
Please note, you can also test the endpoint while using our Dropbox API explorer.
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