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VeraSecurity's avatar
VeraSecurity
Explorer | Level 4
5 years ago

/2/team_log/get_events not returning events

There was a file_add event which happened at  "timestamp":"2020-02-10T19:10:20Z" And during the day we were making API calls every 15 seconds with the following parameters, 2020-02-10--19:52:21...
API
VeraSecurity's avatar
VeraSecurity
Explorer | Level 4

This is another instance which was observed in manual testing,

There is a event with 

"timestamp": "2020-02-24T09:31:44Z"
 
When issuing a request with,
{"limit":100,"time":{"start_time":"2020-02-24T09:31:42Z","end_time":"2020-02-25T09:40:00Z"},"category":"file_operations"}
The response is,
{
    "events": [],
    "cursor": "AAC41C6wZ7p3ovi7dlNz0-ghEj-vgnWs16cWMnYkn9-IyZ4b7WfHxnCcFhBxsAt6wjkUj3Vlm6A3F5Zbfx-lODcTbj9Il0kUUQHXoPvbmTI1WUvcHvvGw4EQiq_DYlx_9P-O6HAXLBcWHi4-qiskVzq6yKjsDh3lvI50qJpNkYAjgQrjkBqJP1HYF5eSXngJHjaj0guS9wrQzaUfWkNPqNqPQDCZCe6SmtoV2bwa6Ts-6nRHd9tXAZqCsv5_2clK28xvqrb7iIJITB81LI6qwvezitdzV8TFSbUM-uVzGuHalmn9qaWmgLBBqtW5E9nQ1amrenoVUXE9ElBKwteY5nHJ54z4Pdd3SBKIoWWsPCtLOlvM0pB7GOpz3XEsSCJ5PdHaO346xLRO_kUInf9quPNdPvieuw2DIUTC0Z3NhWie-w",
    "has_more": true
}
So eventhough there is a event in the timerange, no events are returned but "has_more=true" and if I use the cursor and /continue, the event is returned.
 
Just noticed in the documentation that "Note that has_more may be true, even if events is empty". So we cannot just rely on events being empty to stop polling. Looks like this is the problem we are running into.
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for following up. I'm glad to hear you already tracked this down. Yes, due to some implementation details on the backend, you shouldn't rely on the size of the "events" array. You should always check "has_more" itself.

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