You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
/2/team_log/get_events not returning events
There was a file_add event which happened at
"timestamp":"2020-02-10T19:10:20Z"
And during the day we were making API calls every 15 seconds with the following parameters,
2020-02-10--19:52:21...
This is another instance which was observed in manual testing,
There is a event with
"timestamp": "2020-02-24T09:31:44Z"
When issuing a request with,
{"limit":100,"time":{"start_time":"2020-02-24T09:31:42Z","end_time":"2020-02-25T09:40:00Z"},"category":"file_operations"}The response is,{
"events": [],
"cursor": "AAC41C6wZ7p3ovi7dlNz0-ghEj-vgnWs16cWMnYkn9-IyZ4b7WfHxnCcFhBxsAt6wjkUj3Vlm6A3F5Zbfx-lODcTbj9Il0kUUQHXoPvbmTI1WUvcHvvGw4EQiq_DYlx_9P-O6HAXLBcWHi4-qiskVzq6yKjsDh3lvI50qJpNkYAjgQrjkBqJP1HYF5eSXngJHjaj0guS9wrQzaUfWkNPqNqPQDCZCe6SmtoV2bwa6Ts-6nRHd9tXAZqCsv5_2clK28xvqrb7iIJITB81LI6qwvezitdzV8TFSbUM-uVzGuHalmn9qaWmgLBBqtW5E9nQ1amrenoVUXE9ElBKwteY5nHJ54z4Pdd3SBKIoWWsPCtLOlvM0pB7GOpz3XEsSCJ5PdHaO346xLRO_kUInf9quPNdPvieuw2DIUTC0Z3NhWie-w",
"has_more": true
}So eventhough there is a event in the timerange, no events are returned but "has_more=true" and if I use the cursor and /continue, the event is returned.Just noticed in the documentation that "Note that has_more may be true, even if events is empty". So we cannot just rely on events being empty to stop polling. Looks like this is the problem we are running into.
Greg-DB
Dropbox Staff
Dropbox StaffThanks for following up. I'm glad to hear you already tracked this down. Yes, due to some implementation details on the backend, you shouldn't rely on the size of the "events" array. You should always check "has_more" itself.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
