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I need to access my Dropbox account, but the one-time code is sent to an inaccessible email.
Yesterday, my time from 8:00, my computer was encrypted. I have two files on DropBox that I cannot function without. I remember the password to DropBox (the account was created around 2009). Unfortunately, for some time DropBox has introduced that in order to get to the account, you have to enter a code that was sent to the email. The email account was also created around 2009 and since then I have never logged in again (I am not sure about the password to the email). It seems that the email account has been disabled due to the lack of login. I wrote to the provovedar but contact with the service is difficult. How can I download two files from my account. I know their name, date. I have access to all files but they are encrypted. One folder was shared with another user but these two files that are important to me are not there. Please help me gain access to these files (these are ZIP files, a database copy of my program).I keep getting charged a subscription fee and I no longer have access to the email
A Dropbox account was created under my previous work email. I no longer have access to this email and the company is no longer in business. How can I cancel this subscription? Who do I contact for help? Frustrated 😣
I was trying to cancel my plan and I accidentally deleted my account. Can it be restored?
I am currently unable to cancel my plan and am in the payment phase. (Payment has not been made because there is no money in the account.) However, while trying various methods to cancel, I accidentally deleted my account. Is there a way to recover my account or cancel the payment?
Is it possible to delete a Dropbox account that is used for phishing?
Hi, one of our users got caught by a phishing atttempt and after they created a Dropbox account using her works email they started spamming emails to people in her address book with further phishing attempts. We have remedied this, but now we have found out they are using a new drpbox account with a slightly altered email addres to contiinue their phishing attempts, can thus account be closed down? (This is for any mods on the forum). Thank you
There is 2FA on a work account now, so I can't access it or my files
Good Morning, I have another dropbox, in the email address/phone number of my previous job. It has personal files in there that I need to access. Without my permission, 2-step authentication has been enabled. I no longer work in this job and therefore cannot access the code. I need to access the box in order to download my files and close the account. The details for that dropbox is: [Removed as per Community Guidelines] If you can disable the 2-step authentication please or provide a code fro access, I will log in right away and empty the folder, switching the files this this accounts [Removed as per Community Guidelines]. Thank you, Matthew
