You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
The app re-indexes all files after each restart on Mac.
Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minutes. It does finally complete, but it would obviously be much better if this did not happen.
I can't move my Dropbox folder on to an external hard drive; I get the error it's not compatible.
Just bought (Nov 2024) a 14TB Seagate External drive with the intention of moving my Dropbox folder off my PC's C: drive over to the external drive. When I followed the method to do this per the Dropbox website I got a warning message that the Seagate was not compatible with Dropbox. I checked the Seagate's properties and it says the file system is exFAT. What should I do? Any help appreciated. Thank You.Dropbox folder shows as 0kB when using Time Machine to back up on an external drive.
When I create a Time Machine backup on an external hard drive using macOS (latest version), the Dropbox folder with the synchronized data is displayed correctly only on the original Mac. As soon as I connect the hard drive to another Mac, the folder is shown as 0 kB and cannot be opened. Is there a solution?
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two identical links to my iMac, my Macbook Pro, and my iPhone. I unlinked my iPhone so that I could try to deal with the iMac.) I unlinked both copies of the link to my iMac, then killed and restarted Dropbox. Trying to start Dropbox, I now see this message: "There's already a folder or file named Dropbox." I cannot use the existing file Dropbox in the default directory, which I believe is {me}/Library/CloudStorage. If I rename the existing Dropbox file and go through the kill/restart process again, I get a different error message: "Error with selected folder -- Can't create a Dropbox folder in the requested location". So I'm stuck. I cannot use Dropbox on either my iMac (MacOS 14.5) or my Macbook Pro. Help, please. So I cannot use Dropbox, and I cannot unlink/relink my DropBox file. I'm stuck. And, BTW, there's a possibly related symptom. DropBox also has stopped syncing with my MacBook Pro.
How do I open Dropbox automatically in one computer profile only?
On my home desktop computer I have several accounts. One of these is a work account where I use Dropbox. When I log into this account I would like Dropbox to open automatically; BUT ONLY FOR THIS ACCOUNT. I find that if I use windows settings it opens automatically in every account, or none. Is there a way to make it open automatically in ONE account but not in the others.
I seem to have duplicate Dropbox folders in Explorer
I have duplicate dropbox folders with only one installation showing in control panel. Both pointing to my USERS folder but one above THIS PC and one beneath the USERS folder. What can I do to get rid of the duplicate? AND THIS ONE BENEATH THE USERS FOLDER (sorry for the ALL CAPS)
Unable to start Dropbox after installing Mcafee
Today I installed a new antivirus: Mcafee. Since I installed this antivirus I can no longer access Dropbox. This is the error report: bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 7f74241f-6140-4320-8c4e-a323eeaa2e64 pid: 33312 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\luiso\\AppData\\Local\\Dropbox\\instance3' real_path='C:\\Users\\luiso\\AppData\\Local\\Dropbox\\instance3' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\215.4.7202\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\215.4.7202\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\luiso\AppData\Local\Temp TEMP: C:\Users\luiso\AppData\Local\Temp tempdir: 'C:\\Users\\luiso\\AppData\\Local\\Temp' real_path='C:\\Users\\luiso\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5755, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 173, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 981, in result File "desktop/dropbox/sync_root/manager.py", line 319, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 235, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 395, in _register FileNotFoundError: [WinError -2147024894] Impossibile trovare il file specificato Can you help me solve the problem? ThanksI receive a "Permission denied" error on my macOS Dropbox app and I can't access it.
I've been having issues with opening the Dropbox app in my Mac. No problem using the browser, or accessing on my phone & iPad, but the app just doesn't open only may Mac. Error log below: Any ideas? bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: d415a2c7-6661-527f-bcdd-a2d65e7821dc pid: 1679 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='philbooth', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Phil', pw_dir='/Users/philbooth', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='philbooth', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Phil', pw_dir='/Users/philbooth', pw_shell='/bin/zsh') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'philbooth', 'wendy', '_xcsbuildagent', '_nsurlstoraged', 'Guest1', '_xcscredserver', 'SonosDMS']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'philbooth', 'wendy', '_xcsbuildagent', '_nsurlstoraged', 'Guest1', '_xcscredserver', 'SonosDMS']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/philbooth' appdata: '/Users/philbooth/.dropbox/instance1' real_path='/Users/philbooth/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Users/philbooth/Dropbox' real_path='/Users/philbooth/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/g2/13hzn8hn4sxdf4sb7tmk3vkc0000gn/T' real_path='/private/var/folders/g2/13hzn8hn4sxdf4sb7tmk3vkc0000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 964, in wrapper File "desktop/dropbox/client/main.py", line 7160, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6604, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6525, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 296, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 223, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 547, in _init_new_engine_locked File "desktop/dropbox/sync_engine/nucleus/thin_client/client.py", line 143, in __init__ File "desktop/extensions/nucleus/nucleus_python.pyx", line 77, in nucleus_python.NucleusSyncEngine.__cinit__ nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Failed to write root dot dropbox file |>> Deleting .dropbox before writing a new one |>> Calling unlinkat_native with lossy options |>> unlinkat syscall |>> Permission denied"
