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I've added a PDF file to my shared Dropbox Paper doc, but the recipients can't see its preview.
Im having issues with paper document that we've uploaded a pdf - sent to clients and they are unable to view the image of the pdf on mobile or desktop? I've just been adding the pdf using the dropbox 'add' little image, searching for the pdf in a certain folder within our dropbox folders and then clicking upload. Changing the setting to view only as I don't need them to edit it only view it. Also it's a live working document that we make changes to so it must be a pdf doc. can't be a jpg. We can see it on our end in paper? Please can you help resolve this issue.
Dropbox Paper completely disappeared from new UI
I've been using Dropbox Paper since it first came out. I just noticed now the UI of Dropbox paper has been updated. However, now when I go to the Paper home, none of my papers show up. None. The entire page is empty. I did noticed that I now have a "migrated paper" folder in the main Dropbox UI. I can open this folder and access my old papers. However, why wouldn't my old paper be listed in the Paper UI? Another thing that's completely missing is shared paper folders. My partner and I have a shared paper folder. The shared folder was created by him and shared with me. I cannot find any reference to this paper folder in my Dropbox UI. Not the new Paper UI, not the main Dropbox UI. I tried to search for documents in this shared folder, and they showed up in the search result. When I click on the shared doc, Dropbox takes me to the OLD Dropbox Paper UI. What? Makes no sense! My partner's account doesn't seem to have migrated to the new Paper UI yet. When he logs into Dropbox paper he still sees the old UI. Is this ever going to get fixed? That's just insane product behavior. I'm a product designer in the enterprise world. Even in the darkest corners of enterprise product, we would never allow behavior like this. That would be a release blocker. What's going on Dropbox?
I can't download a file sent through a link by IA
Hi everyone, im chating with IA and the app designed an excel and is trying to send it to me with a dropbox link. But when i click in the link it says that de link is wrong. Do you know if its possible what im trying to do? I cant solve it. (i tried with a lot of plataforms with same result) Thanks
Downloading from a shared link from Patreon gives me an error screen
Hello, I am currently using the free version of Dropbox, and I would like to confirm if shared links to uploaded folders still do not have an expiration date by default. I understand that with the Dropbox Professional or Business plans, it is possible to set an expiration date for shared links. However, I would like to know if, on the free plan, my shared links will remain active indefinitely unless I manually delete or remove them. Thank you!
The filenames of a folder that another user shared with me appear truncated.
When I go to a folder that some one shares with me it gives me a list where the file names are cut off. I end up having to either download the whole thing or look through files one by one to tell if it's a certain file extension or another. There is enough room on the page where the full file name should be able to display or I should be able to resize the columns to show the file name. It seems unnecessarily formatted in a way that causes me regular confusion and frustration.
Remove "Login/SignUp" Dialog box from shared link download
Currently, when I send a client a link to download a file using the Dropbox share file functionality, they are directed to a preview page. When they click the Download button, they are presented with a dialog box prompting them to sign in or sign up for Dropbox. At the bottom of this dialog box, in text that more closely resembles a legal disclaimer, they are given the option to download without signing up. As a paid user, I cannot entertain this dark UI feature. If I need to provide clients with an instruction manual on how to work around a dark UI feature, then it makes me look really cheap and really hacky. Not only does it make me look bad, but it's also a really nasty look for the Dropbox brand.
