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Forum Discussion
amit-kumar
6 years agoExplorer | Level 4
Dropbox download api is not working
Dropbox download is not working, we are getting this error message 'service unavailable' with error code 503.. what is the alternative of this API. Api endpoint: https://content.dropboxapi.co...
Greg-DB
Dropbox Staff
You should be able to download a file from a connected Dropbox account using /2/files/download the same way regardless of whether or not the file is in a shared folder. E.g., you should pass in the 'path_lower' or 'id' value for the file you want as the "path" parameter.
What exactly are you passing in when you get this unexpected error, and where did you get the value?
amit-kumar
6 years agoExplorer | Level 4
Thanks!
(a) get shared file listing by using api sharing/list_received_files get file id from response instead of path_lower
Dropbox api url:
https://dropbox.github.io/dropbox-api-v2-explorer/#sharing_list_received_files
Response:
{ "entries": [ { "access_type": { ".tag": "viewer" }, "id": "id:8bMGXkXlCLAAAAAAAAAKzg", "name": "1543493331_1710348706_235215.jpg", "policy": { "acl_update_policy": { ".tag": "editors" }, "shared_link_policy": { ".tag": "anyone" }, "viewer_info_policy": { ".tag": "enabled" } }, "preview_url": "https://www.dropbox.com/scl/fi/ns29hn0d7b5u2hwken9bn/154349385331_1710348706_23515.jpg?dl=0", "time_invited": "2019-01-17T07:03:16Z" } ], "cursor": "CmgKFkctNkpkRjFzQkNBQUTEDFBQUFBQUFBQXcQABpMAzJJbGlzdF90eXBlRGxpc3RPbGlzdGFyZ3NfYnlfZ2lkMRgb7ol0XWwEIAMzRGRlc2MCRWxpbWl0gUhyZXZpc2lvbgchdaO3ApF6FRAB" }
(b) Then we pass id as the "path" parameter.
Dropbox api url:
https://dropbox.github.io/dropbox-api-v2-explorer/#files_download
Response
{ "error_summary": "path/not_found/.", "error": { ".tag": "path", "path": { ".tag": "not_found" } } }
- Greg-DB6 years agoDropbox Staff
Thanks! That's helpful. Apologies for the trouble. I meant that you should be able to pass in the id for a file as retrieved from /2/files/list_folder, like in your original post, even if they're in a shared folder in the account, for instance.
The files listed from /2/sharing/list_received_files aren't actually in the connected account (they're actually in the sharer's account), so the /2/files/download call won't work in this scenario. I'll ask the team to support that on /2/files/download, but I can't promise if/when that would be implemented.
- amit-kumar6 years agoExplorer | Level 4
Thanks!
Our project is delayed bcoz of api issues.
We wants to download shared files, please tell us the api which is useful for this task, if not any kind of api exists then please fix these issues ASAP.- Greg-DB6 years agoDropbox Staff
Thanks for the context. Right now, I unfortunately don't have a solution to offer for downloading these "received" files programmatically. This is open with the team, but I can't offer a timeline for when that may be possible. I'll follow up here once I have any update on this.
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