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Forum Discussion
Volkan S.
11 years agoNew member | Level 2
turkish character problem
if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please so...
Christopher N.1
11 years agoDropbox Staff
Hi Volkan,
This is actually because Dropbox works in a case-insensitive nature on Windows and Mac OS X (both operating systems are case insensitive). This means that when Dropbox tries to write to the file, it uses the lowercase version of the path/file name, however with İ, there are no case-insensitive equivalents and so the files can't be synced.
We don't currently have a good solution for this, so to get your files syncing you'll need to use the lower case versions of these characters in file and path names.
Sorry about that!
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