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Forum Discussion

casian1's avatar
casian1
New member | Level 2
4 months ago

How can I make sure my files sync locally on my Windows desktop app?

I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good.  My issue is that my historic files have not downloaded to my PC which means th...
Desktop
Sync
Windows
  • casian1's avatar
    casian1
    4 months ago

    Thanks Walter - after searching for a solution for a couple of days , finally found one this morning. Checking available offline in the APP itself was not enough - I had to go into each folder on my hard drive and right click the dropbox icon and then check "available offline" - as soon as I did this all of the folders started to sync as desired. All good now

casian1's avatar
casian1
New member | Level 2

Thanks Walter - after searching for a solution for a couple of days , finally found one this morning. Checking available offline in the APP itself was not enough - I had to go into each folder on my hard drive and right click the dropbox icon and then check "available offline" - as soon as I did this all of the folders started to sync as desired. All good now

T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
4 months ago

Hi casian1 , I am glad to hear you got you got all your folders synced to your preferences. I'm Theresa, one of the Community Managers here at Dropbox and I'd personally love to learn more about how you use Dropbox overall, if you have any interest in sharing? I'm really interested in people's workflows so I can find any helpful tips we can share with you or the internal teams! 😀

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