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third party integrations
1191 TopicsI can't attach Dropbox files on the iPad to external apps & web app
I use a web-based program called TherapyAppointment on my 10th gen 64 GB iPad which is running iOS 18.3.1. Until last night, I was able to attach small pdf files from dropbox to messages in TherapyAppointment. The process was seamless. Now, when I try to do this, I don't see dropbox at all. The same holds true for accessing +/or saving dropbox files via the Highlights app. Nothing in my setup has changed recently. I've already contacted TherapyAppointment who they say nothing has changed on their end. Any ideas about how to fix this?12Views0likes1CommentEmail hosting service offered by Dropbox
Cloud are evolving and services are integrating. Zoom, Microsoft and Google offer cloud service suits with different focus, but always with a solid business email hosting service included. This is a service missing in dropbox that could enable all a series facilitation and automations for its clients. Email would enable better paper, passwords, transfer and other productivity tools integrations in everyday activity. Microsoft it is heavy and complicated to set. A solid and simple email hosting with professional services and effective storage would be a perfect match with dropbox best file management.2.1KViews3likes7CommentsI can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, the Adobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe1.2KViews0likes7CommentsSafeguard data on sudden drive-failure to avoid accidental deletions
The following issue cannot get solved by using any setting inside Dropbox or by external precautions – such as alerts on OS-level. Staff should find a support ticket on the problem I describe. A few months ago, we ran into a sudden mass deletion of all Dropbox data. It turned out that the reason was trivial – and that the same could happen again any day. An M2 SSD drive screwed into a Laptop didn’t sit perfectly tight in its slot and its pins had lost contact. This drive was used for Dropbox (local storage). Dropbox interpreted this loss of contact with the drive as full deletion and silently nuked all files we store on Dropbox (in Cloud + all attached machines). Technically, it's the same data loss you'll experience when you unplug an external drive with Dropbox running while the machine on. As we work with large files, we run Dropbox in a fashion that leaves all data on local machines and cloud-syncs it. Whenever a drive fails, it will therefore erase all Dropbox data. Rollbacks via Dropbox may help recover data. Yet, nothing can protect our Dropbox volume (hundreds of GB) from getting cleared in the first place. Any app or website that references data stored on Dropbox obviously would get affected by full data removal. This could cause substantial initial damage (blank pages, due to missing data) and likely lots of clean-up-work (once data got recovered). We already considered options to sniff out unexpected directory write operations – here's a Microsoft tool one may use on Windows. Such a tool, however, even when perfectly configured (shuts down local Dropbox when self-destruction is detected) would only rescue Dropbox data on local machines. Any 3rd party references to Dropbox data would still break – as they plug into Dropbox Cloud storage, which still gets nuked when a drive suddenly dies or disconnects. We would therefore like to see a mechanism for paid Dropbox tiers that kicks in, as soon as a computer logged into Dropbox issues the deletion of the full Dropbox volume. Dropbox should stop executing this command on its cloud instance and all drives machines it still can access and ask Admins (via E-Mail / Push Message), how it should proceed: A computer logged into this acount has requested to delete all files on Dropbox. The name of this machine is [“human-readable Computer Name”], Would you like to proceed? If yes, please enter your Dropbox Password. ⚠ This message may also get caused by a hardware error on the computer in question. As long as you do not confirm by entering your Dropbox password, no data will be deleted in the cloud or on connected computers. Enter password to delete all Dropbox data | Cancel delete operation Please consider this addition. It requires practically no GUI and would not introduce workflow changes. Yet, this little change would bring Dropbox data integrity to the next level.1.1KViews0likes5CommentsSlow playback when streaming with AVPlayer
We’re building an iOS App that streams mp4 video files from DropBox. We use SDK’s getTemporaryLink method and feed the returned URL to AVPlayer(url: …). The streaming doesn’t start until after a few seconds/minutes depending on the size of the file. Same issue when opening this link in a regular Safari tab. When opening the file directly in Dropbox website the video plays fine.69Views0likes5CommentsMobile App Integration Just For Displaying Files
Hello, I have files (image, video, pdf, msoffice files etc.) that I need to submit to the approval of more than one customer. Then I want to show the files in the folder in my dropbox account according to the customer who has logged in to a mobile application developed by myself. My customer will only view the files and give approval to some of them. I want to get the name of the files he approves and delete the rest from my account in the folder belonging to the customer. Is there any alternative to connect to my account with oauth2 - refresh token to do all this? If I can only do it with oauth2 and refresh token, can you help me by giving details about it. Thank you.Problem with Blender 3d and MacOS Beta
Hi I just updated to the MacOS Dropbox BETA on Monterey 12.6.3, and it all seem to be working perfectly, except for a problem with Blender 3D 3.4. Blender seems to use a non standard file manager, maybe part of its cross platform development base, I assume. When I try to access my newly moved dropbox files (ie everything) from inside Blender I cannot get into the root dropbox folder. I can get to it via /users/user/library/cloudstorage but I cannot get further than that. This effects everything involving file diologues: open, save, export, import, linked textures, etc I've tried setting up alias that go directly to points further within the file hierarchy, but they always just lead me to the root folder and stop me there. I can double click on blender files within dropbox in the finder and they open fine, but if I try to save them they can't save back to dropbox. Does anyone have any suggestions about how to fix or get around this? Do I need symlinks rather than aliases, or is there some sort of permission I need to set? Cheers PeterSolved3KViews0likes13CommentsMy GarageBand project files keep getting deleted/renamed when adding them to Dropbox.
Dropbox stores the garageband projects as packages (.pkgf) instead of .band files, which so far doesn't seem to cause any problems. Is garageband just renaming them to a generic format or is it actually something different? I'm having an issue with anything new I create in garageband on my phone and later copy into dropbox, the file either disappears completely or renames itself (greyed out) until I open dropbox and rename the file. I would like to get the files off my phone, I used to use iCloud for storage but it stopped synchronizing correctly with windows 10 for me last year. I run a daily backup from my computer to an external hard drive so I have multiple backups, but I currently don't trust iCloud or dropbox for my garageband projects. Curious if anyone could provide any feedback on their experience using dropbox to store garageband projects. Ever had an issue trying to reopen a .pkgf file into garageband?65Views0likes8CommentsLocalwp Dropbox backup connection failed: 500 Server Error
I have been trying to establish backup options for Local from WP Engine with Dropbox. Each time it is unsuccessful (500 Server Error), even though it clearly states all permissions granted when checked under Third Party Apps in Dropbox settings.33Views0likes3Comments