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34 TopicsA bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my preferences->Account->holding down the alt/option key and clicking "Fix Permissions". It prompts me for my computer password, I enter it, it seems to work but doesn't. So I do it again, then I receive the error message in Dropbox: "Dropbox was unable to fix permissions in your Dropbox. Please contact support if the problem persists." I'm on the basic plan, so I don't have access to proper support (bad show, guys) so I'm hoping someone can help.31Views0likes5CommentsAutostarting Dropbox on my Android (Galaxy s22)
Hello! Every time I boot my phone, I have to remember to open Dropbox because I always want it on for various reasons (like downloading photos to my computer automatically when I'm home). I'm sure there must be some way to say, "Every time I boot my Galaxy s22, please open Dropbox" but I can't find steps to do that on youtube or google. Is there a way?11Views0likes1CommentCannot scroll down in camera uploads (Windows browser)
Anyone else having this issue? When I go to the "camera uploads" folder on the desktop browser interface, if I scroll down one or more screens, then it immediately jumps back to the top of the page. Therefore I cannot scroll down, and cannot access any photos that do not appear on the first page. I'm using chrome Version 132.0.6834.160 (Official Build) (64-bit). I tried clearing my cookies and that did not solve it. I also tried in chrome incognito mode (no cookies) and that did not solve it. Also tried in Firefox version 134.0.2 (64-bit). I am running Windows 11 build 26100.28949Views0likes0CommentsMove a file from preview mode and make it close down
This was working on Dropbox before but it is not working anymore. You should bring this feature back. So the problem we have is when we move a file from the preview mode. The file moves and get a new location but it is still shown in the preview mode in the mapp it got moved from. It should closed down and you should see the next file in the mapp. The next file in line. Since we started to use Dropbox. For over a year ago it has always been like this. Say you have ten files in a mapp. You open up the first file in the mapp in preview mode. You can see the file and then you have arrows with one of ten. This shows that it is ten files in this particular mapp. Now when you move file number one to another mapp it will move and close down. You will now see the file number two in the mapp in the preview mode. Automatically. But now it will be shown one of nine instead in the mapp because we moved one file. And then you repeat the moving file by file till you get the last file in the mapp. One of one. But now you still see one of ten though you moved all files from the original mapp and it looks like all ten files still are in the mapp. Though they have all been moved to a new mapp. Now you can move all ten files one by one but you still think they are still in the original mapp though they have been moved.13Views0likes0CommentsOpciones para organizar y personalizar la visualización de fotos
Sería muy útil contar con la opción de seleccionar qué directorios incluir o excluir en el apartado "Fotos". Muchas veces almacenamos imágenes o capturas de pantalla en carpetas específicas, y estas terminan mezclándose con nuestras fotos principales, generando desorden visual. Poder limitar la visualización únicamente a los directorios que realmente contienen fotos ayudaría a mantener una experiencia más organizada y enfocada.Solved25Views0likes1Commentdropbox keeps updating to beta when i have opted out of early access
I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again41Views0likes3CommentsWhy doesn't online-only work normally on my account?
This has been an ongoing issue. The DB tech support rep I talked to was utterly useless and keep telling me to use selective sync instead, which not only doesn't solve my problem (I WANT the file to be visible, just not downloaded), but also seems like an admission on the rep's part that this setting doesn't work at all. So why have the setting at all? Alright, so here's a pretty simple scenario: I create a huge file (F) on computer A I open computer B Obviously, F is not on B Even though B has "online-only" setting checked, B still downloads F This is particularly annoying if I'm on a slow internet connection, as my Dropbox is syncing this file for HOURS and slowing down my other work. Again: why have the setting at all if it doesn't do what it is supposed to do?98Views0likes8CommentsAdd an option to prevent a thumbnail popup when taking a screenshot
When you use Dropbox desktop app on Windows and enable the option; "Save screenshots to Dropbox" a thumbnail of a screenshot appears at the corner of the screen when a screenshot is taken. This popup needs to be manually closed if you want to take another screenshot. There should be an option in the Preferences to prevent the popup.72Views0likes5Comments