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Please contact support if the problem persists.\" I'm on the basic plan, so I don't have access to proper support (bad show, guys) so I'm hoping someone can help.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"782","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:819387":{"__typename":"Conversation","id":"conversation:819387","topic":{"__typename":"ForumTopicMessage","uid":819387},"lastPostingActivityTime":"2025-01-25T16:31:11.388-08:00","solved":false},"User:user:1384224":{"__typename":"User","uid":1384224,"login":"psychomaniac189","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/custom/Avatar_UpsideDown-1-1731354336148.svg?time=1731354399000"},"id":"user:1384224"},"ForumTopicMessage:message:819387":{"__typename":"ForumTopicMessage","subject":"dropbox keeps updating to beta when i have opted out of early access","conversation":{"__ref":"Conversation:conversation:819387"},"id":"message:819387","revisionNum":1,"uid":819387,"depth":0,"board":{"__ref":"Forum:board:101001013"},"author":{"__ref":"User:user:1384224"},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-01-25T06:40:01.672-08:00","lastPublishTime":"2025-01-25T06:40:01.672-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"243","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:818778":{"__typename":"Conversation","id":"conversation:818778","topic":{"__typename":"ForumTopicMessage","uid":818778},"lastPostingActivityTime":"2025-01-21T13:54:52.825-08:00","solved":false},"User:user:36161":{"__typename":"User","uid":36161,"login":"Keith R.","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:36161"},"ForumTopicMessage:message:818778":{"__typename":"ForumTopicMessage","subject":"Why doesn't online-only work normally on my account?","conversation":{"__ref":"Conversation:conversation:818778"},"id":"message:818778","revisionNum":2,"uid":818778,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:36161"},"metrics":{"__typename":"MessageMetrics","views":96},"postTime":"2025-01-20T18:29:48.806-08:00","lastPublishTime":"2025-01-20T22:13:42.607-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This has been an ongoing issue. The DB tech support rep I talked to was utterly useless and keep telling me to use selective sync instead, which not only doesn't solve my problem (I WANT the file to be visible, just not downloaded), but also seems like an admission on the rep's part that this setting doesn't work at all. So why have the setting at all? \n Alright, so here's a pretty simple scenario: \n \n I create a huge file (F) on computer A \n I open computer B \n Obviously, F is not on B \n Even though B has \"online-only\" setting checked, B still downloads F \n \n This is particularly annoying if I'm on a slow internet connection, as my Dropbox is syncing this file for HOURS and slowing down my other work. \n Again: why have the setting at all if it doesn't do what it is supposed to do? 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This popup needs to be manually closed if you want to take another screenshot. There should be an option in the Preferences to prevent the popup.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"348","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:816735":{"__typename":"Conversation","id":"conversation:816735","topic":{"__typename":"ForumTopicMessage","uid":816735},"lastPostingActivityTime":"2025-01-17T07:40:13.350-08:00","solved":false},"User:user:1896909":{"__typename":"User","uid":1896909,"login":"ummhumm creative studio","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/custom/Avatar_Smile-1731354336147.svg?time=1731354397000"},"id":"user:1896909"},"ForumTopicMessage:message:816735":{"__typename":"ForumTopicMessage","subject":"Downloading large files from the Dropbox site fails","conversation":{"__ref":"Conversation:conversation:816735"},"id":"message:816735","revisionNum":2,"uid":816735,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1896909"},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-01-06T06:23:18.108-08:00","lastPublishTime":"2025-01-06T07:01:33.928-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to download a combination of files and each time I try to download it, it shows as \"stopped\" no matter what I do. \n I saw that this is an issue from the community with DB and I am not sure how to fix it. The file size is approximately 100GB. \n I hope that someone from support can help me.  \n I do not believe it is on my end, like a network/internet issue as I have a business account with Comcast and my download speeds are adequate for this type of task. \n I've tried to use Brave, FF, Chrome and Safari. Each time, it either shows that the download as \"stopped\" or I am able to download the file but it is empty, or at 0.  \n So what's the magic trick you need to do to download documents from DropBox? \n Thanks in advance for your help. \n Erin \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"806","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:817899":{"__typename":"Conversation","id":"conversation:817899","topic":{"__typename":"ForumTopicMessage","uid":817899},"lastPostingActivityTime":"2025-01-14T06:51:18.404-08:00","solved":true},"User:user:1898157":{"__typename":"User","uid":1898157,"login":"JWhtrz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1898157"},"ForumTopicMessage:message:817899":{"__typename":"ForumTopicMessage","subject":"I can't find my Selective Sync settings on my device.","conversation":{"__ref":"Conversation:conversation:817899"},"id":"message:817899","revisionNum":3,"uid":817899,"depth":0,"board":{"__ref":"Forum:board:101001019"},"author":{"__ref":"User:user:1898157"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-01-14T06:36:32.556-08:00","lastPublishTime":"2025-01-14T06:51:18.404-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi. I can't find selective sync on my dropbox. All the help comments I find mention going to the profile icon on the corner, and selecting Preferences from this, but I don't have a Preferences option on my Account. Has it been moved? \n Additionally, I can't find out how to open the app so that it opens the actual dropbox app - all that happens when I click on the app icon is it opens the dropbox folder. Why is this? \n Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"430","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:816736":{"__typename":"Conversation","id":"conversation:816736","topic":{"__typename":"ForumTopicMessage","uid":816736},"lastPostingActivityTime":"2025-01-14T04:15:40.042-08:00","solved":false},"Forum:board:1010forum-board":{"__typename":"Forum","id":"board:1010forum-board","displayId":"1010forum-board","nodeType":"board","conversationStyle":"FORUM","title":"Dropbox for Beginners","shortTitle":"Forum","parent":{"__ref":"GroupHub:grouphub:1010"}},"User:user:1861205":{"__typename":"User","uid":1861205,"login":"T_theresa_A","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODYxMjA1LWVUYVdBUw?image-coordinates=0%2C30%2C1392%2C1423"},"id":"user:1861205"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtb24xSXJU?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtb24xSXJU?revision=2","title":"Screenshot by Dropbox Capture.png","associationType":"BODY","width":1284,"height":287,"altText":""},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtc2VUOTVH?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtc2VUOTVH?revision=2","title":"Screenshot by Dropbox Capture.png","associationType":"BODY","width":1284,"height":486,"altText":""},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtMHdIblZV?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtMHdIblZV?revision=2","title":"Screenshot by Dropbox Capture.png","associationType":"BODY","width":1278,"height":410,"altText":""},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtZ21uaWRC?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTY3MzYtZ21uaWRC?revision=2","title":"Screenshot by Dropbox Capture.png","associationType":"BODY","width":1276,"height":436,"altText":""},"ForumTopicMessage:message:816736":{"__typename":"ForumTopicMessage","subject":"How to Link your Calendars to Dropbox","conversation":{"__ref":"Conversation:conversation:816736"},"id":"message:816736","revisionNum":2,"uid":816736,"depth":0,"board":{"__ref":"Forum:board:1010forum-board"},"author":{"__ref":"User:user:1861205"},"metrics":{"__typename":"MessageMetrics","views":1906},"postTime":"2025-01-06T06:41:17.482-08:00","lastPublishTime":"2025-01-14T04:15:40.042-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" As we step into 2025, integrating tools and apps has become essential for seamless workflows 💪. Our lives revolve around our schedules and calendars so linking your Dropbox account with your Google or Outlook calendar not only saves time but also boosts productivity by centralizing your tasks, files, and appointments in one place 👨‍💻.  \n Here’s a step-by-step guide to linking Dropbox with your calendar and contacts for ultimate productivity: \n \n Log in to Dropbox.com via the web browser \n Click the grid in the left-hand corner  \n Select App Centre to find what you wish to link.  \n Search Calendar within the search bar to find your desired calendar application.  \n Select connect on your desired calendar linkage.  \n Follow the on-screen instructions to grant Dropbox access to your calendar and contacts. \n For Google Calendar, you may need to log in to your Google account and confirm permissions. \n For Outlook, log in to your Microsoft account and complete the authorization. \n \n Linking Dropbox with your Google or Outlook calendar and contacts is a simple way to stay organized and save time 💌. It keeps your files, schedules, and contacts connected, making it easier to manage meetings, deadlines, and teamwork 🤝💬. Give it a try and see how it can simplify your workflow and boost your productivity. 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We recreated the site from scratch in webflow.  We used this code on the page to enforce the trailing slash at the end: Any help/ideas would be really appreciated 🙂 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"649","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1737659831000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737659831000","value":{"1007":"Business Team 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