You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I need help accessing my Dropbox account, since I no longer have access to the email.
Hi Guys, I had an old account user with Drpbox (since 2010)! In this year i have changed my ISP from Fastweb to Vodafone. My fastweb mail (the Dropbox user account) it's EXPIRED!!! In addition, So that I don't miss anything, i have changed my phone and i can't do the recovery hardware procedure! So i have lost my spaces! Someone can help me to move my data from the old account ziny**fas**.it to the new one? Thanks
My Basic account is saying I'm over quota, but I'm not, why?
Hi I have a Basic account and am getting notified via a bar at the top of most windows, in the browser version of my account, that "You’re almost out of space! Upgrade to get 2 TB (2,000 GB) or more of space and safely share your content". Clearly, my account can be upgraded from the Basic 2GB limit to 2TB but I am currently almost out of storage I won't be doing this as I will clear the excess down to my NAS by my curiosity was piqued.... When I go to the "Plans" page the message above the plans options also notes "Your account is running out of storage!" and within the Basic plan box notes that I'm "Using 4.96 GB of 2 GB space" So, I'm not nearly out of storage but to my mind I am 150% beyond the permitted maximum for this Basic account. I now select to view my profile and see that under my username are two messages stating that I am "Using 4.96 GB of 5.75 GB storage" and "Upgrade soon to get more space" So option three is that I'm almost at max storage but am still under, again but this time my basic account permits 5.75GB and I have approx 15% headspace remaining. What is going on here? 😀 Is this because my account was created years ago and that the account limit was previously 5GB and reduced to 2GB at some time in the past? Is it possible some people might be being charged for a service that they needn't be paying for (remember messages state that I am almost out of storage, and there is no message noting that I am beyond capacity)
comment enlever l'accès à mon compte à Google?
j'ai un compte dopbox; lorsque j'ai voulu me loguer sur un nouvel ordinateur Dell sous windows, j'ai reçu une invitation à me connecter avec mon mail google. J'ai fait l'erreur d'accepter et en fait je m'aperçois que j'ai créé un nouveau compte . je ne peux accéder à mon ancien compte qu'en passant par le dropboxweb. j'ai supprimé dropbox puis retéléchargé, et losque j'ai voulu me loguer j'ai vu que mon compte basé sur le mail google est réapparu! comment faire pour m'en débarrasser?
Verifying email not working. It won't let me share content.
I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified. What can I do? I can't even chat with support because it says I have to verify my email address.Dropbox keeps saying that my account is full, even after removing content.
I only keep the 2GB plan so I regularly delete files after I don't need to share them via links. I have managed to keep my storage between about 1.7 and 1.9 GB regularly. If I get a message that says I am using all my storage I just go in and delete files and that fixes everything. Lately, I have deleted files and put my storage use down below 2GB but then the next day DB says I'm full again. It has happened for three days in a row. I delete, get under 2GB, then the next day I'm full. What is going on? I don't have any shared folders and I don't have Backup set up.
"Please log in to verify your email" when trying to access a folder.
I have been added to a DropBox and received an email from DropBox to allow me to access the folder. Now, I enter my username then password. The page loads then resets and say "Please Log In to Verify your Email". it is an endless cycle. Because I am accessing another party DropBox, this is a free account so DropBox does not offer me support.
My account deleted after 10 years with no warning
Hello— I have used my account since I’m 13 years old , I am currently 28! I log into the app often to reminisce on pictures and files etc. I was randomly logged out and when I went to log in told me my account didn’t exist. I had to sign up all over again and my account is gone . I tried the recovery steps and nothing. I need my pictures back ??? pls help