You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Limiting access to shared folders/files for view/download only
When a person who is requesting access to a file/folder through Dropbox, you need to enable the person who is approving the access request to be able to limit that access to view/download only. Now approvals include edit capability which is not necessarily what the owner of the folder wants to do. The person requesting access may not know the difference between edit access and view/download access. This is particularly important when an owner of a folder of pictures wants to share those pictures but does not want give other's the ability to remove photos from the folder and only wants others to be able to view the pictures and download what they want without removing the picture from the folder. Please email me if further clarification is needed. Regards, Ron
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
Nothing happens when I click on the "Create" button to open a file request.
I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. Tried different folders, tried over multiple days. Google Chrome. nothing... It wont let me link to a screenshot sorry
How to show a folder for team members in file explorer
Hi all, I promise I have been trying to figure this out from the community, but still can't work it out. A project folder was moved from one location in File Explorer to the other - all good and was fine last time I checked.Someone has since renamed it, but again, seemed to be all good. Now no one in the team (12 of us) can find it on File Explorer - it's disappeared and no one knows why and is worried it's been deleted. I thought let me have a look on Dropbox to see if it's still there - it iss. Phew. But now I can't work out how to get it back. A normal project folder which we can all see looks like this in Dropbox on the 'who can access / modified' side: The problem folder has the above 3rd icon missing 'open in file explorer': Any help appreciated, thank you!From Musicians to Beginners, There's a Community Just for You!
New to Dropbox or been around a while?Either way, there’s a spot for you here within the Dropbox Community ✨ We’ve got dedicated spaces where people with similar passions, professions, and goals come together to swap tips, tricks, and ideas 🤩. Let’s take a quick tour of our groups🚶♀️. Dropbox for Beginners Group New to Dropbox or just new to the Dropbox Community? Welcome 😁! The Dropbox for Beginners Group is where you’ll find all the advice you need to get started, from the basics of file storage to collaboration tips 👨💻. This is a supportive Community where no question is too basic, and everyone is eager to help. It’s the perfect place to get confident using Dropbox and to connect with others on the same journey 🙌. Photography Group For photographers who live for the perfect shot, this group is packed with people who “get it.” 😉 In the Photography Group, we exchange ideas on how to use Dropbox to manage, share, and backup high-resolution images with ease. It's a place to discuss editing workflows, storage tips, and strategies for getting the most out of your Dropbox space 💪. Whether you're a seasoned professional or just starting out, this is your Community for all things photography. Musicians Group Calling all rockstars, classical composers, and bedroom DJs! The Musicians Group is the spot where sound creators share how they use Dropbox for everything from file sharing to full-scale album production 😎. It's an ideal space for musicians to connect, learn new workflows, and discuss everything from collaboration techniques to file organization tips, so you can spend less time worrying about tech stuff and more time making music! Jump into these groups, say hello, and start exploring 👋. Whether you’re making music, capturing moments, editing videos, or just beginning your Dropbox journey, there’s a whole Community waiting to support you 🤗. And hey, if there's a group or space you'd love to see here, let us know, we're always open to ideas to make this Community even better for you 😃.Shared folder empty on devices and online
There is a folder that our band members use to sync songs, images, lyrics, etc. It recently turned up completely empty for all of us, on our devices and on dropbox.com. None of us remembers having done anything, let alone having deleted everything. What can we do to get our files back? Best regards, Alex
Issue when trying to share and unshare folders
Hi. I am handing down my old laptop to my son. For that purpose, I want to 'unshare' one of my personal folders that is on it, and share his own folder on it. I can't seem to do it properly. Would appreciate a walk through. ( I tried sharing, and then approving on his email, but I don't see his folder and get a message that he is out of space. even though I have an upgraded account).
