You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox needs to change permissions for the Folder...
Mid-December, my Mac updated to the latest OS. macOS Sequoia 15.2 (24C101). Since then, Dropbox needs to change permissions for the Folder: /Users/ ############/.dropbox every time I restart my Mac and a few times throughout the day. I have tried to check every permission possible to no avail. I have also uninstalled and reinstalled Dropbox with admin privileges. Any ideas to resolve this small annoyance? Cheers
Option to lock a file/folder granting view-only access for individual plans
It would enhance ransomware protection if folders or files could be marked as "read-only", where only a change/rename/erasure is password protected. Read-only is supported for teams, the request is for individual users. Password protection is also available but is for any access - which makes it uncomfortable when reading data; In my case, and I assume for many private users, 99% of the data is never changed once uploaded - family pictures, documents etc. Motivation is to enhance protection in case an unauthorized party got access to your account and has the ability to erase your data - such as a virus or ransomware attack. So the aim is not privacy - it is erasure protection, while not complicating everyday viewing with a password for every read.
Getting an error when recovering a subfolder of a team folder
Hello. Dropbox team folder is in use. I accidentally moved the subfolder inside the team folder to another location on desktop while using the desktop explorer, and it says I don't have permission to recover it again. What should I do in this situation?
"This account has been marked as inactive. Contact the team admin" error, but I am the admin
I was using my account and then after coming back to my account an hour later the log in now fails and saidsThis account has been marked as inactive. Contact the team admin, which is my account. No explanation or way to solve this has been given, it cant be due to inactivity because I was just using it.
Why am I seeing guests accessing my Dropbox Paper document?
Hi there, I'm a big fan of Dropbox Paper and been using it for a long while. 2 questions: Is this product still being developed, or will it be sunset at some point? On my Dropbox paper document, I see several badges of many guest users viewed it at the top right corner, although the document is totally private and not shared with anyone. Should I be worried? I access the Dropbox Paper documents mainly through my laptop and sometimes from my iPhone; both are logged into my Dropbox account.
Files in shared links show my exact location, why?
I use drop box for a number of things. I just had someone who has been with me for a while with my drop box tell me he got an exact location from my drop box. he sent me a picture of my exact location on that file. This is a huge safety issue. I have an iPhone 16pro Dropbox version : 402.2.2Templates for folders and stored permissions
It would be greaty beneficial if Dropbox could store the permisions for a template folder. I currently have a new job folder(Template folder) that i have the accounting folder locked for only the sales and accounting teams. I would like when i copy this folder to have it remember the permissions for each folder. Multiple Jobs a day are set up and would appreciate not having to go through and limit every single subfolder. I saw this was a request 3 years ago and nothing was done. Please let me know if you need more clarification as I am happy to provide any information to get this done.
Dropbox account seems to have been hacked, how can I proceed?
An unauthorized person hijacked our basic Dropbox account and sent an email invite to an undisclosed number of recipients. The content of the email invite may have malicious content/link to a .pdf file. We noticed the unusual behavior as the owner of the Dropbox account was overseas (unaware) and the recipients tried to contact the Dropbox owner to see if it was legit or not. We reset the password and set the 2-factor authentication. However, today a ‘Reminder’ email notification was sent out by the same account to an unknown number of recipients. Questions: How do you determine (who) the email addresses the initial invitation email was sent to and the number of recipients? We want to send an email blast to warn them not to click on the link in the invite. How do you disable the reminder email notification of the original invitation? Any other advice? Shall we delete this account? Thank you in advance for any advise or recommendations. LPJ
